Time to Tell A Friend

The internet has the capacity, sometimes, to divorce not just our minds from our bodies and siphon us into cyberspace but also our common sense.

When it comes to business models the internet seems to have managed to make us forget everything we knew in the Real World (RL for the acronym lovers) and slow down the length of time it takes us to re-learn it.

How else can we explain the fact that the number one selling tool in the universe is so underused on the internet that hardly anyone remembers to implement it. All right, I've played games long enough, time to get real and tackle exactly what I'm talking about.

In the real world before you change your mobile phone, splash out for that flat-screen plasma TV or set out to test-drive the latest muscle-car at your local dealer you first discuss it with your friends. That's because you're the product of an evolutionary process that has conditioned us, as a species, to pool our resources in order to reach a decision that is far more informed than anything we could have managed on our own.

More brains than one

Left alone, on an island, without even a Man Friday to talk to our store of knowledge and our ability to make informed judgements would soon deteriorate to the point where the quality of our decisions would jeopardise our chances of survival.

The net is no different. We see a product that's hot, a web page we like or a news item that's topical and our immediate reaction is to tell a friend (or several). With the internet and email our telling a friend becomes both immediate and personalised. Except that when we're in full flow, buried in reading the text on a page, checking out the stats on a sports car or weighing up the merits of a particular product we're loathe to leave the page in order to load up our email programme and spend time firing-off a message or two.

Savvy website designers who understand this have responded with the 'Tell A Friend' facility, a nifty applet that, at a click, allows you to tell your friend or friends what you've found on the net. That way you and I, as sophisticated consumers, carry on with our online activity and still engage in the critical knowledge-sharing interaction that's a characteristic of our species.

This is a classic win-win scenario. We do our bit. Website owners get to benefit by recommendations and fresh traffic and our friends find out about websites they probably wouldn't have come across as quickly (if at all).

In website design parlance a 'Tell A Friend' facility is 'empowerment'. It's allowing the surfer to increase their interaction with the website and maximise their return from its use.

Not as easy as it looks

Of course, had all this common-sense behaviour really been as common as that I would not have written this article and, in all probability, you would not be reading it. I have no idea why website owners do not ask for it to be implemented more frequently, but I do know that when they do they don't always get it right.

Remember the reason we didn't use our email client to send a message to our friends in the first place is because by the time we find what we want on the net and launch ourselves into the web pages we're in too deep to readily want to interrupt what we're doing and send a message to anyone.

There are two types of 'Tell A Friend' facility you can use. The first takes you to another page where you can type in your friend's email address, your own and (usually) a brief message. The second type allows you to do all this, prompts you for a message right from the page you're surfing.

It is the clever use of the second type implemented by web design experts, PQL (http://www.pqlwebsolutions.co.uk/), that proved its mettle when it allowed the pages it appeared on at Cool Publications, an internet publisher website, to increase their traffic load by over 300%.

When analysing why this happened at the Cool Publications monthly traffic stats meeting it became apparent that while in the past we'd relied on valuable word-of-mouth publicity to spread through the digital equivalent of more traditional means (i. e. fire-up your email and send off a message much as you would have picked up the phone when you found a spare moment and talked to your friends about what you'd found), in this case we'd actually 'prompted' the surfer to tell their friends and, what's more, made it possible for this to happen without ever leaving the page.

"Breaking the flow of concentration of surfers is never a desirable thing to do and neither should you take them off your website in order to have them send a message to a friend. The same one-click ease of use that got them there can conspire to take them somewhere else," says Lead Designer, Paul Beardsell at PQL. "Taking advantage of word-of-mouth publicity is essential to your business but it should never happen at the expense of a sale."

So, if you have a page on your website (or a product) which you think it'd set the world alight and surfers would like to share with their friends, go ahead and implement the code to make this possible. As long as you remember that empowerment also means ease of use and additional sales, and all this should work, seamlessly together.

David Amerland is the Projects Editor at Cool Publications, an internet publishing company that has revolutionised web marketing and publicity. Prior to that he reported for The European, worked in PR for a national sports corporation and was the lead reporter for Your Money, Savings and Investments magazine.

Batchtown Chicago prom limo .. Lockport Chicago limo O’Hare

In The News:

A virtual private network can help ensure your information remains security and your privacy remains intact. Kurt the CyberGuy explains.

Stay up to date on the latest AI technology advancements and learn about the challenges and opportunities AI presents now and for the future.

Artificial intelligence-based cameras are giving air defense operators unprecedented capabilities in monitoring and protecting airspace.

Apple's iOS 18.1 Inactivity Reboot automatically reboots your iPhone if it hasn't been used or unlocked for more than three days, providing better data protection.

An inventor designed rooftop solar panels for a Tesla that draws solar energy while the car is parked, adding travel mileage without plugging in.

There are currently no laws governing what artificial intelligence can and cannot do with the information it gathers; here are 10 things to avoid telling AI chatbots to keep yourself safe.

A credit union with over 240,000 members recently revealed it was targeted by cybercriminals, resulting in a data breach that was part of a two-month attack by hackers.

Scammers have become skilled at creating convincing fake websites that can easily fool unsuspecting users. The CyberGuy offers tips to protect yourself.

Stay up to date on the latest AI technology advancements and learn about the challenges and opportunities AI presents now and for the future.

CAPTCHAs, which are used by websites to confirm whether users are people or bots, are harmless, but hackers are using them to infect PCs with malware.

Hackers recently leaked personal information of about 500,000 Americans and stole patient medical records that included lab results and insurance details.

The holiday season sees a rise in mobile shopping scams. Tech expert Kurt “CyberGuy" Knutsson helps you learn how to stay safe.

Tech expert Kurt “CyberGuy" Knutsson says a VPN enhances online banking security by encrypting data and protecting privacy.

Beware of these six sneaky holiday scams. Tech expert Kurt “CyberGuy" Knutsson gives you tips to avoid falling victim.

Tech expert Kurt “CyberGuy" Knutsson reveals how to securely back up and factory reset your Android to protect your privacy and data.

Artificial intelligence is making life easier for cybercriminals, allowing them to create elaborate scams to trick people. Kurt the Cyberguy explains how to protect yourself.

Cut through all the digital clutter and delete multiple emails from your Android simultaneously. Kurt the CyberGuy explains how it's done.

Tips to prevent your holiday decorations from being stolen

Stay up to date on the latest AI technology advancements and learn about the challenges and opportunities AI presents now and for the future.

Kurt "CyberGuy" Knutsson lays out the immediate steps you should take if your phone has been hacked and your personal information becomes vulnerable.

Fraudsters are sending people bogus invoices through PayPal as part of a sneaky scam that is going around; here's how to protect yourself from being fooled.

A former Colgate-Palmolive employee was shocked to discover $750,000 had been drained from her 401(k) account. "CyberGuy" offers tips on how to prevent identity theft.

Electric vehicle maker Harbinger recently showed its electric delivery truck can handle icy roads with agility and stability in winter.

To make the busiest time of year more manageable, here are some tricks for tracking your packages, taking quality family photos and curating the perfect Christmas playlist.

Kurt "CyberGuy" Knutsson explains how to keep your online Amazon gift purchases a secret from loved ones or friends this holiday season.

Time to Tell A Friend

Web Site Promotion