The success of your business is critically dependent on how well you negotiate and manage your financial partners. Banks, investors, credit cards and financial services companies work for you. Therefore, you need to be sure you are working together, understand the plans of each and have the best idea of what and how things will happen when times get tough.
It is very simply like dating, and you need to be acutely aware of how words, actions and contracts meld together to form a base for your business structure to build on.
1. Ask for resume of your loan officer and if a small community bank the resume(s) or work history of the principals. Banks have one of the fastest turn over rates and as the industry continues to consolidate, so people are moving fast. It's not always the bad ones that move on, there are actually good folks that get snapped up by the private sector. Know how often they move, and where to and where from. And, ultimately, if you can go with, assuming the relationship is good.
2. Ask to meet 2 to 3 levels up. Loan officer's boss, senior vice president of commercial lending and again, in small community banks, a principal. If your bank contact shows up missing, you have a critical issue that you most likely don't have the time to deal with now.
3. Ask for references of businesses within you range loan, and/or business type. If they won't give you the other companies' name, ask them to have their clients call you. Make sure they are similar in size, industry and financial requirements. Be prepared to ask tough and pointed questions to uncover the real types of people you are dealing with to determine what it will be like beyond the honeymoon stage.
4. Ask for their standings in state and federal regulator groups including FDIC. Be aware that in many cases it is against regulations for bank employees to tell you they are in trouble. Get the history and then follow up on the FDIC website and state banking authorities. These groups may ultimately decide what the bank can and can't do with account.
5. Ask what happens when times get tough. Blow up the bomb, talk about the worst case scenarios and get the reaction of how your bank will handle a takeover, regulatory change, or a late payment.
6. Request the financial intuitions' long term plans. Sell. Merger. Growth. The bank wants to know your long term plans and how they can be part of it. Shouldn't you know what they are planning on doing? If they are going to buy up other banks, or be bought? What happens to your great (or mediocre) bank relationship? Ask often and frequently where the banks see themselves going in the community and within their industry.
7. Draw up a close-out plan if you want to direct the process. If you hold special permits or plan to be involved with your company to the bitter end, figure out how that will be handled. Discuss and get agreements with your financial partners.
8. Invite Board of Directors to your business. Not only are they powerful allies with your bank they are often influential in the community. The more you develop the relationship, they more they can be aware and helpful in moving your business forward, in and outside the bank.
9. Sign any amendments to loan security agreements at the same time you enter into a loan relationship. Neither should be determined to be of more importance if you are going to create an equal and balance long term relationship. Nothing should be an additional or an oversight but one complete and equally negotiated agreement.
10. Request quarterly reports on changes within the bank. Read them and ask questions about what they mean to you and your business relationship.
11. Demand annual updates on areas that blend your business and your business services. Are they adding services to benefit you or cutting areas that will be vital to the growth, profitability and success of your business.
12. Recap all meetings and phone conversations in writing and copy supervisors in your company and at the bank. When times are good, you want every one to know it. And when you need help or relationship begin to gradually, or like a sudden summer storm, explode, you want your communication and your plans to be exacting, detailed and with a concise trail.
13. Continue to meet with other institutions and don't consolidate your business.
Margaret E. J. Broderick has an undergraduate in communications and an MBA in Strategic Marketing and Management. Her last company was a two-time Ernst and Young Entrepreneur of the Year Finalist. She is the author of Passion v. Arrogance: A Dana and Goliath Story of Wine Women & Wine, and continues to tour the country to educate audiences. She can be reached at http://www.passionpowerpress.com, or http://www.passionpowerpress.com
car service from Midway Burlington .. Lockport Chicago limo O’HareEntrepreneurs are hardy stock. But sometimes hardiness can get you... Read More
Starting a business? For many people, the bravery to venture... Read More
Seems as though there are a lot of business closings... Read More
Many experienced auto detailing professionals who have started out using... Read More
The life cycle of the typical small business is short... Read More
The challenges of the small business owner are well documented.... Read More
What kinds of things effect mobile service businesses P and... Read More
We hear a lot of talk about junk mail nowadays.... Read More
To wash an airplane there are many items you will... Read More
What could Seinfeld possibly have to do with marketing a... Read More
When someone owes your small business money, you certainly feel... Read More
Nothing can drive a business down faster than customers who... Read More
Everyone is talking about small businesses. In 1993, when it... Read More
How many "get rich schemes" have you joined? Or have... Read More
How do you find the best business partners?Finding a good... Read More
What is a Virtual Assistant?? A Virtual Assistant is that... Read More
Franchising has made the world look really small. The well... Read More
A Private Investigator is a professional trained in the art... Read More
Tammy, a skilled and gifted horticulturist, called me to discuss... Read More
If you have ever had your antique shop or mall... Read More
The employer / employee relations environment has been constantly evolving... Read More
Q: I will be retiring this year at age 60... Read More
Obtaining a business credit card enables the small business owner... Read More
I only have to point to the 555 plus failed... Read More
Technical writing services are employed to explain the details of... Read More
Granger limo Chicago ..Let's face it, we all tend to get stuck in... Read More
You may be in Mail Order, Direct Mail, or you... Read More
In the summer, I can't drive two blocks without seeing... Read More
Running a business on the net these days can be... Read More
Q: A friend told me that as a woman of... Read More
When should you leverage the relationship?Leveraging sometimes brings a negative... Read More
Whether you operate a chain of restaurants, a mom-and-pop convenience... Read More
People will always stress that having a well researched business... Read More
When you feel like you're always busy working on your... Read More
It's the dream of every person who starts a business... Read More
Most small businesses simply go about their daily business and... Read More
Running a small business requires many skills. However, to do... Read More
Doesn't it frustrate you when you've given good service, sometimes... Read More
Consistency is a huge word when operating your business. I... Read More
Here are some of the questions that you need to... Read More
If an organization lacks a mission statement, it is worthwhile... Read More
I'll be the first to admit that I went a... Read More
If small business had no important outside audiences, it wouldn't... Read More
What types of companies do you want to align yourself... Read More
Here are some useful tips on how to select a... Read More
One of the biggest excuses franchisees of home based and... Read More
Expanding your business requires you to take a good hard... Read More
North County San Diego has had some significant growth, and... Read More
No matter how small your small business is, it is... Read More
Running a business, whether large, small or in your home,... Read More
Small Business |