The Operations Plan is a critical component of any business plan as it presents the Company's action plan for executing its vision. The Operations Plan must detail 1) the processes that are performed to serve customers every day (short-term processes) and 2) the overall business milestones that the company must attain to be successful (long-term processes).
Everyday Processes (Short-Term Processes)
Every company has processes to provide its customers with products and services. For instance, Wal Mart has a unique distribution system to effectively move products from its warehouses to its stores, and finally to its customers' homes. Technology products manufacturers have processes to convert raw materials into finished products. And service-oriented businesses have processes to identify new areas of customer interest, to continually update service features, etc.
The processes that a company uses to serve its customers are what transform a business plan from concept to reality. Anyone can have a concept. And more importantly, investors do not invest in concepts -- they invest in reality. Reality is proving that the management team can execute the concept better than anyone else, and the Operations Plan is where the plan proves this by detailing key operational processes.
Business Milestones (Long-Term Processes)
The second piece of the Operations Plan is proving that the team will execute the long-term company vision. This is best presented as a chart. On the left side, there should be a list of the key milestones that the Company must reach, and on the right, the target date for achieving them. Sample milestones include expected dates when:
- New products and services will be introduced to the marketplace
- Revenue milestones will be attained (e.g., date when sales will surpass million dollar mark)
- Key partnerships will be executed
- Key customer contracts will be secured
- Key financial events will occur (future funding rounds, IPO, etc.)
- Key employees will be hired
Additional text should be used, where necessary, to support the projections laid out in the chart.
The milestone projections presented in the Operations Plan must be consistent with the projections in the Financial Plan. In both areas, it is important to be aggressive but credible. Presenting a plan in which the company grows too quickly will show the naivet? of the management team, while presenting too conservative a growth plan will often fail to excite the potential investor who will require a high rate of return over a relatively short time period.
As President of growthink business plans, Dave Lavinsky has helped the company become one of the premier growthink business plans. Since its inception, Growthink has developed over 200 business plans. Growthink clients have collectively raised over $750 million in financing, launched numerous new product and service lines and gained competitive advantage and market share.
affordable house cleaning Park Ridge ..Are you responsible for your results?What comes to mind when... Read More
Why are Chambers a good launching pad?Chambers provide you with... Read More
Franchising Directory Sites-Paid Advertising, Lead Generation for FranchisingFranchising Directory Sites... Read More
So there I was ? sitting in the audience of... Read More
In a quest for customers and to keep those customers,... Read More
Most business owners do not think of selling their companies... Read More
One of the first things you will need to set... Read More
For really tough boat hull cleaning you will need to... Read More
The restaurant industry in the United States employs an estimated... Read More
Quality control in franchising companies is paramount and all franchising... Read More
If you have ever had your antique shop or mall... Read More
Here are some of the questions that you need to... Read More
Just recently, I took a break and caught "The Return... Read More
Financial Consultants are one of the fastest growing industries today.... Read More
If small business had no important outside audiences, it wouldn't... Read More
Most new small businesses won't be in business this time... Read More
Have you ever heard the phrase, 'PREPONDERANCE OF PROOF'?I recently... Read More
In the summer, I can't drive two blocks without seeing... Read More
Macon, GA goes after garage-gas station conversion detail/hand car washes... Read More
If you're serious about wanting to start a business, the... Read More
There have been many great points raised on both sides... Read More
Treat your business as a serious, full-time business and be... Read More
During the 1980 presidential campaign, candidate Ronald Reagan vowed, if... Read More
Ok, so next to the taxman, your company payroll department... Read More
Small businesses need Public Relations, possibly more than large corporations,... Read More
affordable house cleaning Mundelein .."I don't know the key to success, but the key... Read More
Washing manufactured homes, mobile homes, can be a lucrative and... Read More
Q: I really want to start my own business, but... Read More
The key to organizational focus and helping those who need... Read More
Why are Chambers a good launching pad?Chambers provide you with... Read More
Cash is the lifeblood of any business. As humans need... Read More
Anyone in business today realizes both the natural dependency on... Read More
We're birds of a feather, public relations and small business.... Read More
I've got good news and bad news. The good news... Read More
In my 18 years of consulting I have heard it... Read More
Most new small businesses won't be in business this time... Read More
We very much like what we see in Lubbock, TX... Read More
Many job applicants want a job but often do not... Read More
You know what makes me really happy? Drinking a Starbucks... Read More
A career coach could be simply defined your job seeking... Read More
Here are some important points to take note of if... Read More
A consultant must remember that the business belongs to the... Read More
Image of your franchise automotive outlet is so important. Some... Read More
A cherished business doctrine is that growth must be a... Read More
Have you ever heard the phrase, 'PREPONDERANCE OF PROOF'?I recently... Read More
As you may already know, asphalt paved parking lots do... Read More
Aircraft Interiors of personal and corporate jets have hundreds of... Read More
As a successful small business owner,you're accustomed to long hours;... Read More
Q: I'm curious. What is the dumbest business question you've... Read More
Every company has a value proposition. That is a statement... Read More
Small Business |