Small Business Strategies - Four Critical Success Factors

Scenario One

During a recent presentation, a business owner was given the following challenge. If 10 of his 100 employees were asked to name the top 3 organizational goals for the current year as they perceived them to be, would he receive the same 3 goals from everyone or would he receive 5, 10 or even 25 different goals? The business owner shook his head and thoughtfully responded, "No, I am sure that I would receive more than 3 goals." He was then asked to consider what these misdirected actions from his employees were costing him in terms of missed opportunities.

Scenario Two

At another presentation, a business owner was asked if she set goals? She responded quite enthusiastically, "Of course, I set goals." She was asked a follow-up question: "Can you state with 100% conviction that your employees know how to consistently achieve both their personal and professional goals?" After a few moments, she replied "No." She was then asked how this lack of knowledge potentially affected her bottom line?

Scenario Three

A president of a company was asked: "Have you ever seen behavior inconsistent with your strategic plan?" He quickly answered "Yes!" A second question was asked, "What did you do about it?" "Well, we sent them to training and within 6 months we had to send them back again?" A final question was then posed to the President. "Are these performance failures a result of a lack of knowledge or skills or due to poor attitudes and habits?" The president immediately said "Why bad attitudes and poor habits." Again, the facilitator asked another question: "What are all these re-do's costing your company?"

Scenario Four

During the annual meeting, the CEO of a manufacturing company informed her executive team that she wanted to achieve a 10% growth during the next 12 months. The VP of Operations made plans to purchase new manufacturing equipment for some new products while the VP of Marketing & Sales began to implement a plan selling existing products. The CFO decided to cut budgets to capital improvements and marketing. All three executive team members believed that their actions would help achieve the 10% growth.

These scenarios shared four critical success factors (CSF's) that impede all organizations from achieving consistent results: communication, goal setting and goal achievement skills, attitudes and alignment.

Critical Factor #1: Communication is the key to unlocking the potential within businesses as well as individuals. When the goals are in alignment with the vision and consistently communicated from top down, then performance excellence is much more likely to happen. Inconsistent communication contributes to missed targets and lowers the performance for the entire organization.

Critical Factor #2: Goal setting and goal achievement are learned skills. Unfortunately, many presume that these skills are acquired during the K-12 educational experiences through the "Osmosis Process." Also, these skills are not actively taught in the corporate setting. Yet, consistent goal achievement or the results are what every organization seeks.

Critical Factor #3: Attitudes drive behaviors that result in change. Many companies focus on trying to change negative behaviors because they are experiencing negative change. However, when the negative attitudes are replaced with positive attitudes, those attitudes will drive positive behaviors creating positive change. By failing to address negative attitudes, new trends, changes or initiatives, the result is wasted resources creating a negative drain on the "KASH Box."

Critical Factor #4: Alignment is necessary to ensure that the desired results are achieved. Performance excellence happens when the strategies, systems and people are working together to build loyal internal customers that drive loyal external customers. The much heard adage about "Getting everyone to row in the same direction" is true, but probably should be amended to include the following "by using the same paddles."

When these four CSF's work together, results happen quicker and create a culture of working "smarter and not harder." The following questions may help you to achieve the consistent results that you desire:

1. Do I know with 100% accuracy that every employee can clearly articulate the top 3 goals for the organizations?

2. Does every person within the organization consistently sets and achieves all of his or her personal and professional goals?

3. Does everyone within the organization at ALL times consistently demonstrate positive attitudes?

4. Are the strategies, systems and people in alignment to build loyal internal customers?

Leanne Hoagland-Smith helps individuals and organizations to secure results usually within 2 to 12 weeks. She coaches lifelong change through proven processes seeking that next level of success. If doubling your revenue, improving your organizational culture or finding balance interests you, visit http://www.processspecialist.com or ask to subscribe to complimentary copy of Power Choices a monthly newsletter at http://www.processspecialist.com

no-contract cleaning service Glenview ..
In The News:

A new phishing scam targets family photos with fake "Cloud Storage Full" alerts. Criminals steal credit card information through fake sites. Learn protection tips.
South Korean scientists create ultra-thin fabric muscles that turn clothes into robotic assistants, lifting 33 pounds while weighing under half an ounce.
Archer Aviation has acquired Hawthorne Airport for $126M to launch an LA air taxi network ahead of the 2028 Olympics, featuring AI-powered eVTOL operations and next-gen aviation tech.
Stay up to date on the latest AI technology advancements and learn about the challenges and opportunities AI presents now and for the future.
Fake AI apps disguised as "ChatGPT" and "DALLĀ·E" are flooding app stores with dangerous malware that steals data and monitors users without detection.
Fake buyers demand specific vehicle reports from unknown sites to steal credit card information from car sellers, but warning signs can help identify these scams before paying.
Android users can now manage apps across multiple devices more easily with Google Play Store's updated remote uninstall button in the latest update.
NASA's Perseverance rover discovers shiny metallic rock on Mars that could be a meteorite from an ancient asteroid, containing high levels of iron and nickel.
Holiday scams spike during Black Friday and Cyber Monday as criminals exploit your leaked personal data. Learn how to protect yourself from fake stores and phishing.
Commerce Department proposes TP-Link router ban over Chinese security risks. Learn how this potential prohibition could affect your home network and devices.
Hyundai AutoEver America suffered a data breach affecting 2,000 current and former employees, exposing names, Social Security numbers and driver's license information.
Washington court rules automated license plate reader images are public records, even when stored by vendors like Flock Safety, setting precedent for transparency.
Fake airline texts claiming flight cancellations are targeting travelers with convincing scams. Learn how cybercriminals steal personal data and credit card info.
Discover how iOS 26's new Adaptive Power feature automatically extends iPhone battery life by learning your usage patterns and adjusting performance intelligently.
New TikTok malware campaign tricks users into running PowerShell commands that download Aura Stealer, which steals credentials and authentication tokens.
Gaia Family offers fixed upfront pricing for IVF cycles with unlimited embryo transfers and financial protection, partnering with over 100 U.S. fertility clinics.
The Jetsons Act aims to position Pennsylvania as a leader in advanced air mobility by establishing regulations for hybrid ground-air vehicles.
Fake Geek Squad invoice emails are targeting users with convincing charges and urgent phone numbers to steal personal information and money.
Fox News Digital's artificial intelligence newsletter digs into a robot in Russia that faceplanted, George Clooney's alarm and OpenAI's rivalry with the New York Times.
Major data breach at Conduent exposes personal information of 10+ million people. Government contractor hit by cyberattack affecting Medicaid, child support systems.
Texas startup Janta Power raises $5.5M for innovative vertical solar towers that generate 50% more energy than traditional panels while using just one-third the land.
NASA's twin ESCAPADE spacecraft launched aboard Blue Origin's New Glenn rocket Thursday afternoon from Cape Canaveral, beginning their journey to Mars with arrival expected in 2027.
Learn how to set email reminders on iPhone and Android so you never forget to reply again. Simple built-in features help you stay organized and on top of messages.
Discover how Apple's passkeys revolutionize Mac security by replacing vulnerable passwords with biometric authentication and encryption for ultimate protection.
New survey reveals 78% of parents fear AI scams targeting their kids, yet nearly half haven't discussed these threats. Learn why this dangerous gap exists.

How To Cut Expenses And Manage Your Business

If you own a small business, you should know that... Read More

Carwash Manual Sample Outline

Car wash businesses are unique to other businesses. In fact... Read More

Three Ways to Add Leverage to Your Small Business

Remember those drawings from science class of how a lever... Read More

Professional Car Care Businesses You Can Start

If you are in the professional car care business you... Read More

Organizing Tips for Small Business Success

If you discovered the bottom line in your business depended... Read More

The Power of Why: Your Psychological Ally To Marketing Success!

Here's why 'WHY' is such a profit-making marketing trigger."Stop taking... Read More

Two Types Of Business Plan Cover Pages ? Which One Are You Using?

This is the tale of two business plans with very... Read More

Small Business Support Equals Survival

Support is critical for your small business survival. You may... Read More

In Home Daycare Businesses for Profit

To have one of the popular in home daycare businesses.... Read More

Does Your Business Need a Toll-Free 800 Number?

Should your business have a toll free number for customers... Read More

Auto Detailers and Competitive Aspects of Automobile Detailing

There are both fixed and mobile detailers. Consumers often will... Read More

Franchising 101- What You Absolutely Need to Know

Franchising has made the world look really small. The well... Read More

From Birth to Death

Your product is dying. With the same inevitability that we... Read More

Are You Running Your Business or Is Your Business Running You?

Being a small or home-based business owner can be loads... Read More

The Joy and Hazards Of Finding Your First Office

Q: I have outgrown my home office and need to... Read More

Business Relationships Defined

What makes a business relationship?What really makes a business relationship?... Read More

Franchise Buyers Lying On Forms

The Federal Trade Commission which governs the franchise industry thru... Read More

Do You Love Food? - Then Maybe Opening a Restaurant is Not Such a Crazy Idea

The restaurant industry in the United States employs an estimated... Read More

How to Write a Credit Policy for Your Business

The book, "Become the Squeaky Wheel," by New Hampshire author... Read More

The Most Important Decision of Your Massage Business Career

Don't you find that there are so many decisions you... Read More

Market Makers Play a Significant Role in Reverse Mergers

One overlooked individual in the process of taking a company... Read More

Debit and ATM Card Advice for Small Businesses

Your business account comes with an ATM, Debit card. Pick... Read More

Start a Technical Writing Service

Technical writing services are employed to explain the details of... Read More

Your Business and the Story of a Tree; Part One

This morning, I went to take a short walk outside.... Read More

Mobile Detailing VS Fixed Site Detailers

Mobile detailers will find themselves with lots of competition even... Read More

house cleaning company Glencoe ..