Did you ever have one of those days or weeks when you said "What in the world am I doing running this business?!"
Yeah. Me too. In fact, last month threw me for such a loop I really was beginning to wonder about my sanity.
I'm sharing this story because I think we business owners tend to think so often in the 'now' that we put-off doing any contingency planning. Then, when a crisis occurs, we find ourselves focusing on the negative things that are causing the crisis. And that, my friend, makes it worse!
Trust me, there were definitely a few hours last month when I couldn't pull my attention away from what seemed to be the train-wreck I was in - - but ultimately, I not only managed to pull my attention away from the frustrations but had the wherewithal to implement Plan B.
Here's an overview of my story:
? My computer got a virus and died. (Lesson learned - back up EVERYTHING!)
? The new book that I was writing was lost - totally - nothing was salvaged. (This was not the "10 Surprisingly Simple Steps to Sales Success: What Every Pet-Care Business Owner Needs to Know to Build Their Business in a Big Way")
? I had to buy a new computer, pronto
? I paid Uncle Sam (a lot) for the privilege of running a successful business
? All of my financial files in Quick Books(tm) were lost in the computer death; and here's the clincher -
? One sitter left (this was expected), the sitter I'd hired to replace her let me know the day before her start date that she'd taken another job, and another sitter alerted me on a Thursday that her last day would be that Friday (these were all midday walkers!)
YIKES!!! So, what did I do? I cried. Okay. More like a huge sob. One. Long. Huge. Sob.
Then I changed my focus. Instead of 'crying over spilt milk' as my Grandma Jule used to say, I bade a mental goodbye to all the sitters who were leaving and opened my mind to the possibility that better sitters were on their way.
Next I pulled out "Plan B" and called in the 'troops.' The troops are the wonderful group of consultants who work with me whenever they can 'on-call' and the troops are also my wonderful caring clients. I asked the on-call folks how much time they could give me in the next few weeks and parceled out the daily walk clients accordingly. I let the clients who were directly affected know that they would be working with a back-up sitter for the next few weeks while we continued to interview for the right fit for them.
What happened next blew my socks off! Clients called and emailed and told me their tough work stories. Some even offered to rearrange their schedules to walk their own dogs at lunch! And the on-call folks worked with their internships, babysitter schedules, temp jobs, and school schedules to pick up as many visits as they could. I nearly wanted to cry again. This time because I realized how lucky I really I am.
What really turned things around? Two things made all the difference. First was my ability to focus on the right things and second was the fact that I had planned ahead for just this type of situation.
Once I stopped focusing on negative and non- productive things I started focusing on how awesome and understanding my clients would be in this situation and how generous and giving the consultants I work with are. By focusing on these things I was able to implement the tasks that would make it happen.
So what's your lesson?
Be AWARE of your focus. Do you spend more of your day keeping track of what went wrong than what went right? Make a proactive effort to change that now. An easy way to implement this change is to keep a list of 'wins' in your day-planner, your personal journal, or on scraps of paper. The important thing is to end each day recounting the things that went right. It will help you change your mindset, so when you really need a positive focus, it will be easy to find!
Create a "Plan B" now while you don't need it. Whether you're a sole proprietor who never gets sick, a large company with tons of employees, or a mid-size company that depends on every client you currently have to stay solvent - -you need a "Plan B." Your Plan B should focus on those things that you take for granted and that could go wrong. What would you do in that situation? Build your plan around it!
The beauty of Plan B is that it will already exist even if you're in a panic over an IRS audit, or rushing to go out of town because of a family emergency. You'll have your moment of panic and then the light bulb will go off and you'll say 'Wowsa! Thank goodness I have a Plan B' and you'll be able to focus on making good things happen.
Watch your focus and create contingency plans - and even if you have a month like mine - you'll still be in great shape!
? 2005 Peggie Arvidson-Dailey
About The Author: Peggie Arvidson-Dailey, The Pet Care Business Expert, is author of "Surprisingly Simple Sales Steps: What Every Pet-Care Business Owner Needs to Know to Build Their Business in a BIG Way!" To learn more about her book and sign up for more FREE tips like these, visit her site at http://www.peggiespets.com
NOTE: You absolutely can use this article online as long as it remains complete and unaltered (including the "about the author" info at the end), and you send a copy of your reprint to http://www.peggiespets.com
executive chauffeured services Bradford .. Madison to Airport carFranchising has made the world look really small. The well... Read More
Most small business owners seek advisors who can help them... Read More
Image of your franchise automotive outlet is so important. Some... Read More
It is not surprising that some people may perceive Six... Read More
Shipping materials can be expensive! Even the styrofoam "peanuts" can... Read More
It's Monday morning and Connie the Consultant sits in her... Read More
Every employee would like to earn as high a salary... Read More
We all know that a building has to have a... Read More
To have one of the popular in home daycare businesses.... Read More
People will always stress that having a well researched business... Read More
Continuing from the second article:6. About the aground mathematical model,... Read More
All legitimate home business entrepreneurs insist and announce loud and... Read More
Pet Transportation Services are needed as the number of pets... Read More
Here are just a few ways to increase and diversify... Read More
I have a confession to make. My name is Caroline... Read More
One of the greatest pitfalls in e-commerce is Field of... Read More
If you're anything like me then you dislike with a... Read More
SBIR vs. STTR: If you are participating in the SBIR... Read More
In the first article we mentioned the main characteristics that... Read More
Many auto detailers fall short in their sales presentations. I... Read More
When the recent Games of the XXVIII Olympiad came to... Read More
The FTC, Federal Trade Commission, is considering modifying the franchise... Read More
So often small service businesses fail to exploit niches, which... Read More
Lance Armstrong this week won an unprecedented 7th Tour de... Read More
Business owners rarely go into business to deal with the... Read More
O'Hare Chicago prom limo ..How far can you go based on your relationship with... Read More
Many pressure washing companies will be glad to take on... Read More
The Federal Trade Commission decided to sit down and revamp... Read More
Many small businesses do quite well due to the blood,... Read More
One of the greatest pitfalls in e-commerce is Field of... Read More
Where do you find the right people for a business... Read More
The success of your business is critically dependent on how... Read More
The Federal Trade Commission out of the blue decide in... Read More
Service Cleaning Businesses must maintain their equipment in order to... Read More
Q: Is the online world the best place to sell... Read More
Small business owners often enter their field with great expectations.... Read More
One of the most common horrific mistakes a business can... Read More
1. TargetYou are not all things to all people. Decide... Read More
That's right ? are you making enough mistakes in your... Read More
With all the cabinet refacing business opportunities out there, you... Read More
If you are the boss and you think your job... Read More
Those who are in the pressure washer business should not... Read More
I was floored! I couldn't believe what they were saying!... Read More
Just a few years ago, when one thought of a... Read More
Every company has a value proposition. That is a statement... Read More
Like most regulatory bodies in the United States, the Federal... Read More
WHEN you are operating or planning a small business that... Read More
I agree that knowledge should be free, but the next... Read More
You need to be visible to attract customers, right? But... Read More
As a solo entrepreneur or small business owner, one of... Read More
Small Business |