The Role of the Business Model and Strategy for Business

People will always stress that having a well researched business plan is key before you start your business. Although creating a business plan is often an important step in the evolution of a business, particularly if you need financing or you are not experienced at running a business, it is not necessarily the essential first step. There are two key elements that should be completed prior to the business plan:

  • The business model

  • The strategy

What is a Business Model?

While the word model often stirs up images of mathematical formulas, a business model is in fact a story of how a business works. In general terms, a business model is the method of doing business by which a company can generate revenue. Both start-up ventures and established companies take new products and services to the market through a venture shaped by a specific business model. In their paper, The Role of the Business Model in Capturing Value from Innovation, Henry Chesbrough and Richard S. Rosenbloom outlined the six basic elements of a business model:

  • Articulate the value proposition ? the value created to users by using the product

  • Identify the market segment ? to whom and for what purpose is the product useful; specify how revenue is generated by the firm.

  • Define the value chain ? the sequence of activities and information required to allow a company to design, produce, market, deliver and support its product or service.

  • Estimate the cost structure and profit potential ? using the value chain and value proposition identified.

  • Describe the position of the firm with the value network ? link suppliers, customers, complementors and competitors.

  • Formulate the competitive strategy ? how will you gain and hold your competitive advantage over competitors or potential new entrants.

    Joan Magretta in her article Why Business Models Matter took the concept of the business model a little further. Magretta suggests every business model needs to pass two critical tests, the narrative test and the numbers test. The narrative test must tell a good story and explain how the business works, who is the customer, what do they value and how a company can deliver value to the customer. The numbers test means your profit and loss assumptions must add up. At the most basic level, if your model doesn't work, then your model has failed one of the two tests.

    To begin the modeling process you need to articulate a value proposition on the product or service being provided. The model must then describe the target market. The customer will then value the product on its ability to reduce costs, solve a problem or create new solutions. A market focus is needed to identify what product attributes need to be targeted and how to resolve product trade-offs such as quality versus cost. You also need to identify how much to charge and how the customer will pay.

    Think of business modeling as the managerial equivalent of the scientific method - you start with a hypothesis, which you then test in action and revise when necessary. The business model also plays a part of a planning tool by focusing managements on how all the elements and activities of the business work together as a whole. At the end of the day, the business model should be condensed onto one page consisting of: a diagram outlining how the business generates revenue, how cash flows through the business and how the product flows through the business and; a narrative describing the product/ service components, financial projections or other important elements not captured in the diagram.

    Business Models and Strategy

    It is important to note that completing a business model does not constitute strategic planning. Strategic planning factors in the one thing a business model doesn't; competition.

    What is strategy?

    According to the Collins English Dictionary, strategy is "a particular long-term plan for success". For our purposes, we will consider the essence of strategy as a formula for coping with the competition. Competitive strategy is about being different and the goal for a corporate strategy is to find a position in the industry where the company is unique and can defend itself against market forces. To do this the company must choose a set of activities that can deliver a unique mix of value.

    Market Forces and Strategy

    The determination of a strategy is rooted in determining how a company stacks up against basic market forces, how it can defend itself against these forces and how it can influence these forces. Fortunately, Michael E. Porter in his article How Competitive Forces Shape Strategy defined these market forces for us. Known as Porter's 5 forces they consist of:

  • The industry ? this is the jockeying for position among current competitors, this can consists of price competition, new product introduction or advertising slugfests.

  • The threat of new entrants - the seriousness of the threat of entry depends on the barriers to entry and reaction from existing companies. There are 6 major barriers to entry: 1) economies of scale 2) product differentiation 3) capital requirements 4) cost disadvantages independent of size 5) access to distribution channels 6) government policy. A new company will generally have second thoughts about entering an industry if the incumbent has substantial resources to fight back, the incumbent seems likely to cut prices or industry growth is slow.

  • The threat of substitute products/services - substitutes can place a ceiling on prices that are charged and limit the potential of an industry.

  • The bargaining power of suppliers - suppliers can squeeze profitability by increasing prices or lowering the quality of the goods.

  • The bargaining power of buyers (customers) - customers can force down prices, demand better quality, more service or play competitors off on each other.

    Once you assess how the market forces are affecting competition in your industry and their underlying causes, you can identify the underlying strength and weaknesses of your company, determine where it stands against each force and then determine a plan of action. Plans of action may include:

    • Positioning the company ? match your strengths and weaknesses to the company's industry, build defenses against competitive forces or find a position in the industry where forces are the weakest. You need to know your company's capabilities and the causes of the competitive forces

    • Influencing the balance ? take the offensive, for example innovative marketing can raise brand identification or differentiate the product.

    • Exploiting industry change ? an evolution of an industry can bring changes in competition. For example, in an industry life-cycle growth rates change and/or product differentiation declines; anticipate shifts in the factors underlying these forces and respond to them.

    The framework for analyzing the industry and developing a strategy provides the road map for answering the question "what is the potential of this business?"

    Reconciling the Business Model and Strategy

    I will use a short example to illustrate the difference between a business model and strategy. Although you may think that Wal-Mart pioneered a new business model on its road to success, the reality is that the model was really no different than the one Kmart was using at the time. But it was what Sam Walton chose to do differently than Kmart, such as focusing on small towns as opposed to large cities and everyday low prices, that was the real reason for his success. Although Sam Walton's model was the same as Kmart's, his unique strategy made him a success.

    About The Author

    Jeff Schein is a CGA and offers advisory services in the areas of business planning, business modeling, strategic planning, business analysis and financial management for new ventures and growing small businesses. Visit www.companyworkshop.com or www.companyworkshop.com.

    no-contract cleaning service Des Plaines ..
    In The News:

    A 2025 data breach at fintech company 700Credit exposes personal information of more than 5.8 million people through compromised third-party integration partner.
    Retailers lose $76.5 billion annually to return fraud as nearly 10% of U.S. retail returns involve fraudulent activity, with $850 billion in returns expected in 2025.
    ShinyHunters claims responsibility for stealing 94GB of Pornhub user data affecting over 200 million records and demands Bitcoin ransom.
    ChatGPT 2025 now connects to Apple Music, Canva, Expedia, TripAdvisor and OpenTable through built-in apps that help users create playlists, design graphics and more.
    Apple releases emergency patches for two zero-day vulnerabilities actively exploited in attacks. iPhone and iPad users urged to update immediately.
    DoorDash launches Zesty, an AI-powered social app that recommends restaurants through conversational search, now testing in San Francisco and New York.
    Cybersecurity firm Infoblox reveals that over 90 percent of parked domains now redirect visitors to scams and malware, making simple typos extremely dangerous.
    The Fox News AI Newsletter covers the latest artificial intelligence technology advancements, including the challenges and opportunities AI presents now and for the future.
    GPT-5.2 is now live for all ChatGPT users with improved coding, writing and image interpretation, with Kurt Knutsson offering his review.
    New iPhone replacement scam uses pressure tactics and fake carrier calls to steal devices from buyers. Criminals claim shipping errors and demand urgent returns.
    Amazon Ring's new facial recognition feature sparks privacy controversy as Electronic Frontier Foundation critics argue the AI upgrade expands surveillance risks.
    New Android banking trojan Sturnus steals credentials, reads encrypted messages and controls devices.
    Denmark's 3D-printed student village proves automation builds 36 apartments faster than traditional methods. Skovsporet project shows housing future.
    Discover Android's new Sound Notifications feature that alerts you to smoke alarms, doorbells, and baby cries even when wearing headphones.
    New SantaStealer malware reportedly threatens holiday shoppers with password theft. This Christmas-themed info-stealer targets browsers and crypto wallets.
    The Christmas season brings a surge in Netflix phishing scams targeting shoppers with fake emails. Stacey P received convincing scam but verified account first.
    San Francisco Giants invite Jamie Grohsong to throw ceremonial first pitch at Oracle Park after he learned to play baseball with a bionic hand following an injury.
    FBI warns cybercriminals are stealing family photos from social media to create fake proof of life images in virtual kidnapping scams targeting victims.
    Instagram's new 'Your Algorithm' tool lets you control your Reels feed in real time. The app now gives you power to customize what videos you see.
    Major Marquis fintech breach exposes 400,000-plus Americans' data through unpatched SonicWall vulnerability, with Texas hardest hit at 354,000 affected.
    Free up iPhone storage fast by clearing large photos and videos from Messages app. Simple steps for iOS users to delete attachments without losing chats.
    Scammers are flooding inboxes with fake tracking alerts that mimic real carriers, exploiting the holiday rush to steal logins and personal data.
    The Fox News AI Newsletter brings you the latest news on AI technology advancements and the challenges and opportunities AI presents now and for the future.
    Texas family reunites with missing 11-year-old cat Grayson after 103 days using Petco Love Lost's AI photo matching technology and community help.
    Tired of AI customer service loops? These insider tricks help you escape "frustration AI" and get real human help when you need it most for urgent issues.
  • Q and A: Personalized Birthday Cards from Paul Leonard

    Paul Leonard's BirthdayCards2Go.com paid greeting card service offers convenience when... Read More

    Starting a Small Business: Balancing Risk and Reward

    In a perfect world, starting a small business would be... Read More

    The Franchisors Heavy Load

    Why are we over regulation the franchising industry, what purpose... Read More

    Motorizing for Profit - The Craftsmen Have Left the Building

    In the summer, I can't drive two blocks without seeing... Read More

    Are You a Small Business Lone Ranger? Take My 10-Question Quiz To Find Out!

    So what exactly is a "Small Business Lone Ranger?" A... Read More

    From Birth to Death

    Your product is dying. With the same inevitability that we... Read More

    How to Start a Pet Transportation Business

    Pet Transportation Services are needed as the number of pets... Read More

    Small Business Success Secret: Focus on Your Genius Work?

    Do you know what your genius work is? It's the... Read More

    Looking for a New Office Chair?

    Perhaps you are building a new home office or you... Read More

    Drivng Home the Point - An Outsourcing Story in China

    A few years ago, I visited Beijing for the first... Read More

    11 MONSTROUS Small Business Marketing Mistakes and How To Avoid Them

    Increase your profit potential by identifying ? and avoiding ?... Read More

    Why You Need A Virtual Assistant

    How much is your time really worth? Is it worth... Read More

    Starting A Concrete Cleaning Pressure Washer Business

    Concrete cleaning can be a lucrative business to start. Here... Read More

    Mobile Pressure Washing and City Contracts

    Many mobile pressure-washing companies turn to government contacts to make... Read More

    Leveraging Business Relationships for more Profits

    When should you leverage the relationship?Leveraging sometimes brings a negative... Read More

    How to Promote Your Business by Entering Contests

    You are probably hard at work promoting your business (and... Read More

    The Care and Feeding of Your Small Business

    While I was hard at work last week, an everyday... Read More

    But Weve Always Done It This Way

    Sacred cows take a long time to die. We get... Read More

    How to Define Business Objectives

    Why does a good business relationship rely on having some... Read More

    Franchisor; Ongoing Support and Ideas

    Ongoing support for a franchise system is omnipotent. A major... Read More

    Small Business - Is The Accounting Profession Ripping Them Off?

    My 16 year-old daughter said, "Gee Dad! You look just... Read More

    Old Data in Database Marketing Software

    Database Problems in MarketingI have been working on a direct... Read More

    Racing the Competition

    What is the Big Race all about when it comes... Read More

    Challenging the Gospel of Growth -- Must Business Grow to Survive?

    A cherished business doctrine is that growth must be a... Read More

    Small Business Marketing Series ? Choosing a Niche Market

    Many smaller businesses choose niche markets for various reasons and... Read More

    bathroom cleaning service Lake Forest ..