Let me get right to the point. The single most powerful small business marketing tool on the planet is a marketing plan. Now before you roll your eyes and run for the hills let me clear a few things up.
When I talk about a marketing plan I am not referring to those academic exercises found in college marketing books, or the templated mumbo jumbo found in business planning software. I will not be asking you to determine your share of the market today. Give me a break, share of the market, most small business owners just need to figure out to get ten more customers.
A marketing plan is a simple (in many cases one page) document that specifically answers who you are, what you do, who needs it, how you plan to grab them by the throat, when you plan to do it and how you plan to pay for it?in a way that everyone in your organization, network, and client base can clearly understand.
Now that was a mouthful so let me back up a moment. Small business owners are doers, not planners. While doing is better than, say, mildewing, without direction, it leads to "marketing idea of the week" syndrome and stunts any chance a small business has for real growth.
Take one day, follow these 7 simple steps to creating the most powerful small business marketing tool on the planet, and your life will become a much simpler affair. Flowers will grow where weeds had previously resided, your children will say thank you at the top of their lungs, and your favorite baseball team will finally make that run for the pennant.
Well, maybe none of that will happen but you won't be as irritated when it doesn't.
Step 1: Narrow your market focus
Look at whom you are currently doing most of your business with. Figure out why they do business with you and what it is about them that is unique. Write one paragraph that describes what they look like and what they want out of life. Take a good hard look at the rest of your clients and customers and decide if they fit that description of your best client. Start saying no when the phone rings and it's not your target market calling.
Step 2: Position your business
Figure out what it is that you do best, figure out what your target market longs for and tell the world that you do that like no one else ever thought of. Maybe it's serving a niche, maybe it's a form of service, maybe it's a way you package your products. Here's a hint: you probably don't know what it is. Call up 3 or 4 of your clients and ask them why they buy from you.
Step 3: Core messages
Create several very compelling benefits of doing business with your firm and find ways to work them into everything you say and do. Just remember it's not a benefit unless your clients think it is. Your clients don't buy what you sell?they buy what they get from what you sell.
Step 4: Marketing materials
Recreate all of your marketing materials, including your website, so that they speak only of your core messages and your target market.
Step 5: Never cold call
Make sure that all of your advertising, including yellow pages, is geared to creating prospects and not customers. You must find ways to educate before you sell. Your target market needs to learn how you provide value in a way the will make them want to pay a premium for your services or products. You simply can't do this in a 3 x 4 ad. Your ad needs to get them ask for more information?then you can proceed to selling.
Step 6: Expect referrals
You must create a referral marketing engine that systematically turns clients and referral networks into 24 hour marketing powerhouse. The first step in the system is to make providing referrals a condition of doing business with your firm.
Step 7: Live by a calendar
After you complete steps 1-6, determine what you need to do to put them into action and then schedule them on a calendar. Whatever it is that you need to pick a month and pledge to get it done that month. The mistake most small business owners make is to get overwhelmed when they realize how much they really need to.
If you can begin to schedule one or two activities each month you will look up at the end of six months and find that you have a fully developed referral system, new website, and a lead generation system. Slow and steady wins the race tortoise.
So what will have completed when by the time you read the next issue of this publication?
Copyright 2004 John Jantsch
About The Author
John Jantsch is a marketing consultant based in Kansas City, Mo. He writes frequently on real world small business marketing tactics and is the creator of "Duct Tape Marketing" a turn-key small business marketing system. Check out his blog at http://www.ducttapemarketing.com/weblog.php - gets these kinds of killer tips weekly by sending an email to http://www.ducttapemarketing.com/weblog.php
weekly home cleaning Highland Park ..Manufactured and Mobile Home owners know that the weather this... Read More
Since you own a business you probably have liability insurance... Read More
CONSIDERATIONS FOR YOUR INTERN: Specify the number of hours the... Read More
The day care industry is expanding. There are now more... Read More
North County San Diego has had some significant growth, and... Read More
There were only an estimated 1800 active franchisors in this... Read More
Small Business, Big Business ? What's the Diff?Well a lot... Read More
Here are just a few ways to increase and diversify... Read More
It seems so long ago that I started my first... Read More
As a teenager I worked for my father's small business.... Read More
Q. I am a former pastor who left the ministry... Read More
Do you own a franchised business? Over 400,000 franchised businesses... Read More
A Mattress Cleaning Business might be just for you if... Read More
Aircraft Interiors of personal and corporate jets have hundreds of... Read More
Here are some of the questions that you need to... Read More
"If at first you don't succeed, then skydiving definitely isn't... Read More
Image of your franchise automotive outlet is so important. Some... Read More
How to identify future solutions and opportunities?Your power page, if... Read More
You've been meaning to tend to the administration part of... Read More
Costs of over regulation and over disclosure end up hurting... Read More
You've come up with the best idea since sliced bread,... Read More
Remember the training programs, seminars, and workshops you had to... Read More
Yes, that IS security when nobody can downsize you because... Read More
In the first part of this article I put forward... Read More
Has this ever happened to you... 'John, you have a... Read More
whole house cleaning Park Ridge ..During the 1980 presidential campaign, candidate Ronald Reagan vowed, if... Read More
Congratulations, you are starting a small business! You are taking... Read More
How do you know when an alliance needs to be... Read More
Why? Because they have access to world class public relations... Read More
Like most regulatory bodies in the United States, the Federal... Read More
Database Problems in MarketingI have been working on a direct... Read More
Before you start a business we encourage you to prepare... Read More
Becoming a contractor or sub-contractor for the U.S. government can... Read More
When starting a business, you have to determine the method... Read More
Everyone is talking about small businesses. In 1993, when it... Read More
A consultant must remember that the business belongs to the... Read More
If you're serious about wanting to start a business, the... Read More
Your business account comes with an ATM, Debit card. Pick... Read More
This morning, I went to take a short walk outside.... Read More
It behooves every professional mobile auto detailer to stay up... Read More
Many new ventures are preoccupied with all the money they... Read More
Shopping for a franchise is easy if you know what... Read More
Here are just a few ways to increase and diversify... Read More
If you've been considering incorporating your small business, you've probably... Read More
Think of all of your business ideas as tiny seeds... Read More
Are the promoters and consultants destroying the market for Reverse... Read More
As the owner or an employee of a small-to medium-sized... Read More
For really tough boat hull cleaning you will need to... Read More
What is the satisfaction & expectation review of the business... Read More
What are the best methods for keeping a good business... Read More
Small Business |