Let me get right to the point. The single most powerful small business marketing tool on the planet is a marketing plan. Now before you roll your eyes and run for the hills let me clear a few things up.
When I talk about a marketing plan I am not referring to those academic exercises found in college marketing books, or the templated mumbo jumbo found in business planning software. I will not be asking you to determine your share of the market today. Give me a break, share of the market, most small business owners just need to figure out to get ten more customers.
A marketing plan is a simple (in many cases one page) document that specifically answers who you are, what you do, who needs it, how you plan to grab them by the throat, when you plan to do it and how you plan to pay for it?in a way that everyone in your organization, network, and client base can clearly understand.
Now that was a mouthful so let me back up a moment. Small business owners are doers, not planners. While doing is better than, say, mildewing, without direction, it leads to "marketing idea of the week" syndrome and stunts any chance a small business has for real growth.
Take one day, follow these 7 simple steps to creating the most powerful small business marketing tool on the planet, and your life will become a much simpler affair. Flowers will grow where weeds had previously resided, your children will say thank you at the top of their lungs, and your favorite baseball team will finally make that run for the pennant.
Well, maybe none of that will happen but you won't be as irritated when it doesn't.
Step 1: Narrow your market focus
Look at whom you are currently doing most of your business with. Figure out why they do business with you and what it is about them that is unique. Write one paragraph that describes what they look like and what they want out of life. Take a good hard look at the rest of your clients and customers and decide if they fit that description of your best client. Start saying no when the phone rings and it's not your target market calling.
Step 2: Position your business
Figure out what it is that you do best, figure out what your target market longs for and tell the world that you do that like no one else ever thought of. Maybe it's serving a niche, maybe it's a form of service, maybe it's a way you package your products. Here's a hint: you probably don't know what it is. Call up 3 or 4 of your clients and ask them why they buy from you.
Step 3: Core messages
Create several very compelling benefits of doing business with your firm and find ways to work them into everything you say and do. Just remember it's not a benefit unless your clients think it is. Your clients don't buy what you sell?they buy what they get from what you sell.
Step 4: Marketing materials
Recreate all of your marketing materials, including your website, so that they speak only of your core messages and your target market.
Step 5: Never cold call
Make sure that all of your advertising, including yellow pages, is geared to creating prospects and not customers. You must find ways to educate before you sell. Your target market needs to learn how you provide value in a way the will make them want to pay a premium for your services or products. You simply can't do this in a 3 x 4 ad. Your ad needs to get them ask for more information?then you can proceed to selling.
Step 6: Expect referrals
You must create a referral marketing engine that systematically turns clients and referral networks into 24 hour marketing powerhouse. The first step in the system is to make providing referrals a condition of doing business with your firm.
Step 7: Live by a calendar
After you complete steps 1-6, determine what you need to do to put them into action and then schedule them on a calendar. Whatever it is that you need to pick a month and pledge to get it done that month. The mistake most small business owners make is to get overwhelmed when they realize how much they really need to.
If you can begin to schedule one or two activities each month you will look up at the end of six months and find that you have a fully developed referral system, new website, and a lead generation system. Slow and steady wins the race tortoise.
So what will have completed when by the time you read the next issue of this publication?
Copyright 2004 John Jantsch
About The Author
John Jantsch is a marketing consultant based in Kansas City, Mo. He writes frequently on real world small business marketing tactics and is the creator of "Duct Tape Marketing" a turn-key small business marketing system. Check out his blog at http://www.ducttapemarketing.com/weblog.php - gets these kinds of killer tips weekly by sending an email to http://www.ducttapemarketing.com/weblog.php
home cleaning services Deerfield ..You make the decision to go into business and for... Read More
As a home business proprietor, you may already realize why... Read More
It's Monday morning and Connie the Consultant sits in her... Read More
Your product is dying. With the same inevitability that we... Read More
Mobile detailers will find themselves with lots of competition even... Read More
THE PSYCHOLOGY OF PRICINGIn case you hadn't noticed, people can... Read More
There is a rather famous true story called "Acres of... Read More
One of the major complaints in the QSR Quick Service-Fast... Read More
You've heard marketing and advertising gurus quip, "Sell the sizzle,... Read More
There were only an estimated 1800 active franchisors in this... Read More
One of the best marketing strategies a business or organization... Read More
Most smart entrepreneurs and all large corporations have Employee Relations... Read More
Never underestimate the power of perception! Perception plays a major... Read More
Auto detailers are often asked to clean boats and detail... Read More
Debt collection letters--an overview"Debt collection letter" in the singular may... Read More
The Franchise Group at the Federal Trade Commission in all... Read More
Everyone loves a good story. Whether it's the story of... Read More
A cluttered world of marketing communications diminishes the ordinary. The... Read More
I am simply amazed at the problems some of my... Read More
Fuel prices these days are quite high and they take... Read More
How do we keep track of our business deals?If you... Read More
Why Alliances FailWhen do you know an alliance is falling... Read More
Have Some Time to Yourself One of the most important... Read More
-- The One Pager Shortcut Series --An effective and compelling... Read More
The Dynamics of Daylight Savings Time changes the way we... Read More
recurring housekeeping Highland Park ..It is an American dream to own a business. But... Read More
Want your small business to flip instead of flop?! Statistically... Read More
Many experienced auto detailing professionals who have started out using... Read More
As a home business proprietor, you may already realize why... Read More
Back when I owned an inventory-based business, one of my... Read More
There were only an estimated 1800 active franchisors in this... Read More
Concrete Roof Tile Business: During the 2004 summer season, storms... Read More
We love Wichita because it has great all round weather... Read More
At first blush this idea might be difficult to wrap... Read More
$37.4 million funded from venture capital today. $86.4 million funded... Read More
Pity parties are nothing new. In fact, we do it... Read More
Q: A friend told me that as a woman of... Read More
Incorporation in Nevada has become an attractive option for savvy... Read More
Starting and growing a small business can be a daunting... Read More
Let's face it, we all tend to get stuck in... Read More
Cash flow. To stay in business, you've got to keep... Read More
No matter what kind of small business you have, you... Read More
As small business owners we're in business to make money... Read More
What is a Virtual Assistant?? A Virtual Assistant is that... Read More
As the owner or an employee of a small-to medium-sized... Read More
Are you responsible for your results?What comes to mind when... Read More
How do marine type businesses start? Have you ever thought... Read More
It seems so long ago that I started my first... Read More
How to do itPeople skim through newspapers and magazines and... Read More
Where do you find more customers?How do you compete with... Read More
Small Business |