Let me get right to the point. The single most powerful small business marketing tool on the planet is a marketing plan. Now before you roll your eyes and run for the hills let me clear a few things up.
When I talk about a marketing plan I am not referring to those academic exercises found in college marketing books, or the templated mumbo jumbo found in business planning software. I will not be asking you to determine your share of the market today. Give me a break, share of the market, most small business owners just need to figure out to get ten more customers.
A marketing plan is a simple (in many cases one page) document that specifically answers who you are, what you do, who needs it, how you plan to grab them by the throat, when you plan to do it and how you plan to pay for it?in a way that everyone in your organization, network, and client base can clearly understand.
Now that was a mouthful so let me back up a moment. Small business owners are doers, not planners. While doing is better than, say, mildewing, without direction, it leads to "marketing idea of the week" syndrome and stunts any chance a small business has for real growth.
Take one day, follow these 7 simple steps to creating the most powerful small business marketing tool on the planet, and your life will become a much simpler affair. Flowers will grow where weeds had previously resided, your children will say thank you at the top of their lungs, and your favorite baseball team will finally make that run for the pennant.
Well, maybe none of that will happen but you won't be as irritated when it doesn't.
Step 1: Narrow your market focus
Look at whom you are currently doing most of your business with. Figure out why they do business with you and what it is about them that is unique. Write one paragraph that describes what they look like and what they want out of life. Take a good hard look at the rest of your clients and customers and decide if they fit that description of your best client. Start saying no when the phone rings and it's not your target market calling.
Step 2: Position your business
Figure out what it is that you do best, figure out what your target market longs for and tell the world that you do that like no one else ever thought of. Maybe it's serving a niche, maybe it's a form of service, maybe it's a way you package your products. Here's a hint: you probably don't know what it is. Call up 3 or 4 of your clients and ask them why they buy from you.
Step 3: Core messages
Create several very compelling benefits of doing business with your firm and find ways to work them into everything you say and do. Just remember it's not a benefit unless your clients think it is. Your clients don't buy what you sell?they buy what they get from what you sell.
Step 4: Marketing materials
Recreate all of your marketing materials, including your website, so that they speak only of your core messages and your target market.
Step 5: Never cold call
Make sure that all of your advertising, including yellow pages, is geared to creating prospects and not customers. You must find ways to educate before you sell. Your target market needs to learn how you provide value in a way the will make them want to pay a premium for your services or products. You simply can't do this in a 3 x 4 ad. Your ad needs to get them ask for more information?then you can proceed to selling.
Step 6: Expect referrals
You must create a referral marketing engine that systematically turns clients and referral networks into 24 hour marketing powerhouse. The first step in the system is to make providing referrals a condition of doing business with your firm.
Step 7: Live by a calendar
After you complete steps 1-6, determine what you need to do to put them into action and then schedule them on a calendar. Whatever it is that you need to pick a month and pledge to get it done that month. The mistake most small business owners make is to get overwhelmed when they realize how much they really need to.
If you can begin to schedule one or two activities each month you will look up at the end of six months and find that you have a fully developed referral system, new website, and a lead generation system. Slow and steady wins the race tortoise.
So what will have completed when by the time you read the next issue of this publication?
Copyright 2004 John Jantsch
About The Author
John Jantsch is a marketing consultant based in Kansas City, Mo. He writes frequently on real world small business marketing tactics and is the creator of "Duct Tape Marketing" a turn-key small business marketing system. Check out his blog at http://www.ducttapemarketing.com/weblog.php - gets these kinds of killer tips weekly by sending an email to http://www.ducttapemarketing.com/weblog.php
reliable maid service Highland Park ..I agree that knowledge should be free, but the next... Read More
Many mobile car wash operators would like to add de-ionized... Read More
Every business regardless of size needs a "Business Image Manual"... Read More
The success of your business is critically dependent on how... Read More
It is most fascinating to study how entrepreneurs spot opportunity... Read More
Here are some important points to take note of if... Read More
How do you make sure you have the business solutions... Read More
For many small businesses, the "S" corporation is the business... Read More
Cash is King... That is what everyone tells us and... Read More
Let's face it, we all tend to get stuck in... Read More
All cities have a purchasing office and/or a procurement officer.... Read More
According to the American Society for Aesthetic Plastic Surgery, since... Read More
How do you know when an alliance needs to be... Read More
Here are some useful tips on how to select a... Read More
Obtaining a business credit card enables the small business owner... Read More
When is it a good thing to say no to... Read More
(Although this article is geared towards small business owners, the... Read More
A recent survey indicated that clean Taxi Cabs Fleets have... Read More
If you own a small business, you should know that... Read More
Just as you are about to say "good-bye" to your... Read More
As you may already know, asphalt paved parking lots do... Read More
The key to organizational focus and helping those who need... Read More
Being a small or home-based business owner can be loads... Read More
Having their own business is something many millions of people... Read More
Business consulting opportunities might be just what your are looking... Read More
house cleaning company Lincolnshire ..My clients and many of my readers are small and... Read More
If you are just starting your business, or if you... Read More
How do you find groups that are in need of... Read More
I have a confession to make. My name is Caroline... Read More
Not sure how to start a small business? This guide... Read More
How much is your time really worth? Is it worth... Read More
There is a rather famous true story called "Acres of... Read More
Last week's question from Anthony R. on how to choose... Read More
Starting and growing a small business can be a daunting... Read More
In a world full of complications sometimes we overlook the... Read More
Looking for ways to boost your cash flow? As a... Read More
At one point or another, almost every business runs short... Read More
As you may know, there are many ways to incorporate... Read More
As a business owner, you already know how important it... Read More
Q: After years of dreaming about starting my own business,... Read More
An observation while returning home from a seminar: Getting away... Read More
Sometimes when you run a business you feel as lonely... Read More
Everything starts with a business plan: If you don't have... Read More
According to the American Society for Aesthetic Plastic Surgery, since... Read More
"The way to develop self-confidence is to do the thing... Read More
If you don't know what a Virtual Assistant (or VA)... Read More
Many ventures are faced with the challenging task of raising... Read More
Why are Chambers a good launching pad?Chambers provide you with... Read More
One of the simplest ways to expand your marketing efforts... Read More
Here's why 'WHY' is such a profit-making marketing trigger."Stop taking... Read More
Small Business |