Home
>
Software
>
IT Strategy for Midsize Business: Microsoft vs. Java, Great Plains & CRM

IT Strategy for Midsize Business: Microsoft vs. Java, Great Plains & CRM

Midsize business or non-profit organization should decide if one-vendor solution would be appropriate and the associated risk acceptable. In our opinion, balancing the risk of one-vendor-approach is not economically feasible and should be avoided. This means that you need to decide if you plan to be Microsoft-oriented or Java/Unix/Linux/Oracle oriented. In the case of Java direction ? you again have to further consider your options and if possible do not deploy too many systems from different vendors. Even if you host your systems with somebody else ? we think that in the future you might have a risk of complex data conversion from one system to another. In this small article we'll show you typical way if you follow Microsoft direction: Microsoft Business Solutions Great Plains and Microsoft CRM

? Sales Automation. It was actual at all the times, however now it is becoming critical to have decent Client Relation Management (CRM) system implemented. You order takers or sales people should be working exclusively in CRM, where you should have sales workflow, approvals, pipeline of pending deals, reporting with future cash flow prediction. Use Microsoft CRM Sales module.

? Servicing. If you would like to avoid tame wasting when your service and sales people are talking to each other and have long meetings to fulfill customer order, you have to organize them around CRM Service module: Contract, Case, Activity, workflow and assignments to service technicians, plus email to/from your customers should be captured in MS CRM

? ERP. Currently, Microsoft Business Solutions has MS CRM integrated with Microsoft Great Plains. Great Plains is good ERP solution for majority midsize business and fits to variety of business niches. Great Plains is integrated with MS CRM on the level of Sales Order Processing module (SOP).

? Customization. Usually each midsize business has unique procedures which should be mapped into their CRM and ERP. So, be ready to have minor or major customization implemented. In the case of MS CRM ? majority of the customizations are done in C# or VB.Net ? so called Microsoft CRM SDK programming and development. It is open technology ? you can download MS CRM SDK and have anyone with C#/VB.Net skills do the job. In the case of Microsoft Great Plains he technology is not that open and you might need somebody with Great Plains Dexterity, VBA/Modifier, Integration Manager, eConnect, SQL coding ? this combination of skills is usually available from one of the Microsoft Business Solutions Customization Partners

? Integration. If you have something else, besides Microsoft CRM and Great Plains, then you might need the integration. Assuming that your major systems are on the Microsoft platform ? integrations should be done via heterogeneous queries from the side of Microsoft SQL server ? through linked servers

? Reporting. In our opinion ? the best tool for non-financial reports (financial ? use FRx) is Crystal Reports. Base your Crystal report on heterogeneous view or stored procedure to pull the data from multiple systems. You can deploy Crystal reports in your web application, if needed

Good luck with implementation, customization and integration and if you have issues or concerns ? we are here to help! If you want us to do the job - give us a call 866-528-0577 or 630-961-5918! help@albaspectrum.com

Andrew is Great Plains specialist in Alba Spectrum Technologies ( http://www.albaspectrum.com ) ? Microsoft Great Plains, Navision, Microsoft CRM Partner, serving clients in California, Minnesota, Illinois, Washington, Florida, Arizona, New York, New Jersey, Virginia, Georgia, Louisiana, Texas, Canada, UK, Australia, Brazil, Germany, Russia

Mokena prom limo .. Lockport Chicago limo O’Hare

In The News:

Tech expert Kurt “CyberGuy" Knutsson says a malware app called SpyLend is posing as a financial tool, hitting 100,000-plus downloads.

Tech expert Kurt “CyberGuy" Knutsson says Clone Robotics’ Protoclone mimics humans with 1,000 muscles – too human for comfort.

Tech expert Kurt “CyberGuy" Knutsson urges you to use Apple’s App Privacy Report to see what your apps are really up to.

Tech expert Kurt “CyberGuy" Knutsson talks about how to smoothly transfer your data from an old laptop to a new one using cloud storage or external drives.

Kurt the CyberGuy offers tips to safeguard your personal information as scammers become more sophisticated with scam texts and other methods.

WeRide's unmanned electric delivery van, the Robovan W5, has 194 cubic feet of cargo space and can carry payloads up to about 2,205 pounds

Kurt the CyberGuy recommends deleting 16 browser extensions immediately in response to a report saying more than 3.2 million web users were affected by a security breach.

Stay up to date on the latest AI technology advancements and learn about the challenges and opportunities AI presents now and for the future.

A robotics firm in China claims a robot has performed the world's first humanoid robot front flip, which is significantly more difficult than a backflip.

A digital ID may be even more secure than a physical ID. Storing your driver's license in your Apple Wallet is an ideal solution for commuters.

A cybersecurity firm has shed some light on just how common tax scams have become. Kurt the CyberGuy offers his advice for how to protect your refund.

Lifesize Plans offers immersive walk-throughs that allow customers the opportunity to tour a home's design before construction actually begins.

Stay up to date on the latest AI technology advancements and learn about the challenges and opportunities AI presents now and for the future.

A man invested $4 million in bitcoin and lost it all with a single click when he was targeted by a vishing scam, which uses phone calls to trick people.

Expandable's Touchdown is a designer trailer that promises a luxury off-grid living experience and unfolds into a home in about 15 minutes.

Major employee screening company data breach affects 3.3 million people. Tech expert Kurt “CyberGuy" Knutsson explains what happened and gives five ways to protect your data.

Kurt “CyberGuy" Knutsson reveals mind-blowing tech that gives you sunlight on demand.

New malware "FrigidStealer" targets Mac computers. Tech expert Kurt “CyberGuy" Knutsson offers four ways to stay safe from infostealer malware.

Kurt “CyberGuy" Knutsson talks about how lab-grown muscles power a biohybrid hand for scalable prosthetics and research.

Reports of task scams have significantly risen in the past four years, according to the Federal Trade Commission. Kurt the CyberGuy offers some red flags.

iPhones have a hidden folder that eats up storage without you knowing it. Kurt the CyberGuy offers some tricks to free up storage on your device.

A recent ransomeware attack targeted Zacks, an American investment firm, and a cybercriminal claimed to have stolen records for millions of customers.

Stay up to date on the latest AI technology advancements and learn about the challenges and opportunities AI presents now and for the future.

Researchers unveiled a new soft prosthetic hand that combines the natural coordination patterns of our fingers with the decoding of motoneuron activity in the spinal column.

Accidentally deleting a text message on your iPhone or iPad is not a problem if you still need the message. Apple has a built-in way to recover it.

IT Strategy for Midsize Business: Microsoft vs. Java, Great Plains & CRM

Software