Implementing Microsoft CRM: setup and configuration ? notes for IT specialist

Microsoft Business Solutions CRM is web-based CRM application, deploying all the spectrum of recent Microsoft technologies. We'll try to analyze different needs and implementation scenarios attributed to specific industries and business types, based on our experience.

First we would like to emphasize the increasing role of in-house IT department in the strategic decision making. Looking back to the history ? it is probably fair to say that initial CRM applications market issues, such as low successful implementations percentage could be attributed to traditional Sales style of those years ? selling to the top, when charismatic salesperson was trying to jump over the head of IT people and press business owner or top executive guy. Microsoft in our opinion never used this technique and it's CRM implementation is not possible (except when you host it in hosting centers) without everyday IT department involvement. MS CRM works in concert with MS Exchange, Windows Active Directory, SQL Server, BizTalk (integration with Great Plains and in the close future Navision). Utilizing this broad spectrum of Microsoft servers and technologies leads to easy Microsoft CRM acceptance and adoption by IT department (usually the one, having several MS certified professionals and DB administrators). Microsoft oriented IT group easily understands Microsoft CRM setup, tuning, customization, integration and initial data import.

It is not a secret that rational way to implement new computer business system lays in the method of evolution, suggesting intelligent integration with existing legacy systems and step-by-step old pieces replacement. Microsoft CRM fits to this approach ? it has open to anyone MS CRM SDK and experienced C# or VB.Net programmer should be capable to program the integration or interface to other system.

We are giving you typical setup and integration scenarios, attributed to specific industries below

1. Freight Forwarding / Transportation. Companies in this industry usually already have efficient cargo delivering tracking system. MS CRM links several systems into one and plays the role of the initial order entry and customer order status requests with the interface into above mentioned cargo tracking application. You should program such an interface with MS CRM SDK and ADO.Net programming

2. Distribution and Wholesale. Multiple companies have legacy ASP or JSP web sites with new or existing customers order entry logic. Typical need is transferring these orders to Microsoft CRM in the form of activity, placed in the order taker on duty queue. You can solve this with multiple techniques. Consider HTTP handler, called from ASP/JSP legacy application, reading MS CRM user credentials from INI file and thus penetrating into MS CRM, where you in turn use MS CRM SDK constructions.

3. Pension Funds and Financial institutions. Considering conservative decision making ? there is often the requirement of clear and complete audit to verify past decision making. MS CRM plays this role by automatic logging all the documentation and especially all the incoming and outgoing emails to/from clients. You need MS CRM Exchange connector customization

4. Large Enterprises. You can frequently see different kinds of corporate policies, requiring using such applications as Oracle e-Business Suite, or Lotus Domino document workflow and email server. In the first case you need heterogeneous database integration with MS CRM, he second case can be resolved with combining MS CRM SDK and Java Agents programming (from the side of Lotus Notes/Domino).

Happy implementing! We are always here: 1-866-528-0577, 1-630-961-5918, help@albaspectrum.com

Andrew Karasev is Chief Technology Officer in Alba Spectrum Technologies ( http://www.albaspectrum.com )? USA nationwide Microsoft CRM, Microsoft Great Plains customization company, serving clients in Illinois, California, Colorado, Texas, New York, Arizona, Georgia, Florida, Canada, UK, Australia and having locations in multiple states and internationally

Rolling Meadows Cadillac Escalade rental .. Lockport Chicago limo O’Hare
In The News:

These 35 Chrome extensions have privacy and security concerns. Tech expert Kurt “CyberGuy" Knutsson says to delete them now.
Tech expert Kurt “CyberGuy" Knutsson says 329,000 mph fusion rocket promises to be fast, disruptive and enable deep-space missions.
Stay up to date on the latest AI technology advancements and learn about the challenges and opportunities AI presents now and for the future.
Tech expert Kurt “CyberGuy" Knutsson says a new autonomous AI is a game changer that also raises privacy risks. Is your data safe?
Tech expert Kurt “CyberGuy" Knutsson says robots and drones are revolutionizing fruit farming with faster picking and smarter handling.
Landmark Admin revises May 2024 cyberattack scope to show twice as many people were affected. Kurt “CyberGuy" Knutsson gives tips to help stay safe from an insurance data breach.
Tech expert Kurt “CyberGuy" Knutsson talks about how Yamaha’s hydrogen outboard motor could revolutionize boating with zero emissions.
Tech expert Kurt “CyberGuy" Knutsson reveals how to memorialize or remove a deceased loved one’s Facebook account and protect their digital legacy from misuse or scams.
Tech expert Kurt “CyberGuy" Knutsson says an Apple Watch saved psychiatrist Amanda Faulkner by detecting deadly leukemia early.
Scammers and fraudsters are increasingly targeting the most vulnerable, especially nursing homes and the personal data of their residents. Kurt the CyberGuy has safety tips.
Infected USB flash drives can spread malware among multiple organizations in ways that can easily bypass traditional security systems.
With a fully automated warehouse system and AI-powered robots, Ocado's Hive picks, packs and delivers grocery store orders in just a few minutes.
Stay up to date on the latest AI technology advancements and learn about the challenges and opportunities AI presents now and for the future.
Recycling robots are using artificial intelligence to learn how to sort recyclables by recognizing patterns in colors, textures, shapes and logos.
The Reachy 2 robot is designed to be friendly and approachable, inviting natural interaction and is perfect for research, education and experimenting with embodied AI.
Kurt "CyberGuy" Knutsson shares several easy ways to keep your credit cards safe from digital thieves while you're traveling this summer.
Arcturus sets up cameras around the edges of baseball stadiums to capture real-time action and generate a 3D digital clone of the game.
Stay up to date on the latest AI technology advancements and learn about the challenges and opportunities AI presents now and for the future.
The CyberGuy explains why healthcare organizations are vulnerable to hackers after there have been a half dozen data breaches this year.
Developed at two California universities, the innovative technology combines brain-computer interfaces with advanced AI to decode neural activity into audible speech.
Microsoft patches 12 critical flaws, but six have already been exploited by criminals. Kurt “CyberGuy" Knutsson says updating your system is only a short-term fix.
Tech expert Kurt “CyberGuy" Knutsson discusses how robots can milk, feed and clean cows on dairy farms, boosting efficiency and comfort.
Tech expert Kurt “CyberGuy" Knutsson says quantum internet ensures unhackable security and redefines online privacy and speed.
Kawasaki's CORLEO is a hydrogen-powered, AI-driven rideable robot. Tech expert Kurt “CyberGuy" Knutsson reports on this new way of thinking about off-road transportation.
The CyberGuy breaks down five mobile privacy terms that could make a difference when it comes to keeping your personal information safe.

Unofficial Windows 98 SE Service Pack 2.0 RC2

Microsoft has never released a service pack for Windows98 SE,... Read More

Software: What Suits Me?

Almost all new and major brand of PCs come with... Read More

Most Dangerous Types of Spyware are on the Rise: How to Choose the Weapon

Bad News - the Threat is Bigger than it SeemedHow... Read More

Microsoft Great Plains: If You are Orphan Client ? What to Do and FAQ

Microsoft Business Solutions Great Plains, former Great Plains Software eEnterprise,... Read More

The Truth: Netzero 3G

We've all seen the ads on TV for Netzero 3G.... Read More

Microsoft Great Plains & CRM in Transportation & Logistics ? Overview

Microsoft Business Solutions Great Plains and MS CRM (client relation... Read More

Make 2005 the Year You Save Time!

Today's business world is fast-paced. No matter what it is... Read More

Getting Technical Support Help Online

Sometimes your PC will start acting strange for no apparent... Read More

What is Fleet Maintenance Management?

Fleet Maintenance Management is a critical position in any company... Read More

Microsoft Great Plains Food Processing ? Implementation & Customization Highlights

Microsoft Great Plains might be considered as ERP platform to... Read More

How a Bug Challenges to a Software Professional

It is really interesting that a bug can create problem... Read More

Microsoft Great Plains Customization: Project Organization ? International Business Example

Microsoft Business Solutions Great Plains fits to majority of horizontal... Read More

Free Software - Powerful Alternatives to Budget-Busting Software

When you buy a computer, it most likely comes with... Read More

Microsoft Great Plains POP: Purchase Order Processing ? Overview For Consultants

Great Plains Purchase Order Processing (POP) module makes up one-third... Read More

OLAP, An Alternative Technology Over Spreadsheets

Are Spreadsheets Robbing your Enterprise of Competitive Advantage?'90% of "average"... Read More

Why Stick With Email Clients Like Outlook?

Trying to figure out a stream in banning one email... Read More

Software Upgrades Arent Always the Best Move

When my daughter was getting into AOL instant messaging (AIM)... Read More

Best Practices In Choosing Network Monitoring Software

Blue Cross and Blue Shield of Hawaii (HMSA) found itself... Read More

Crystal Reports - Microsoft SQL Server

Microsoft SQL Server is the leader for inexpensive and middle... Read More

EDI: Electronic Document Interchange for Microsoft Great Plains ? Overview for Software Developer/Pr

Microsoft Great Plains - Microsoft Business Solutions accounting and ERP... Read More

Who Is Minding Your Sensitive Data?

Stealing company information used to be the specialty of spies... Read More

Microsoft Navision and Crystal Reports - An Overview

Microsoft Business Solutions ? Navision is an integrated solution for... Read More

Bridging the Gap between Paper and Data

The cornerstone of successful automated office systems is the ability... Read More

Spyware: What It Is and How to Combat It

Spyware is software or hardware installed on a computer without... Read More

Microsoft Great Plains Customization Recovery & Upgrade for Large Corporation

At the end of XX century, in the late 1990th... Read More

Des Moines rental limo ..