Microsoft Business Solutions CRM proved to be reliable solution in the whole spectrum of industries and market niches: transportation & logistics, education, recruiting & placement, supply chain management, pharmaceutical, oil & gas, aerospace & defense, manufacturing, wholesale & retail. When corporation is looking into CRM application to choose from ? one of the fist questions is security. In this small article we'll try to give you the highlights on the most typical questions we are receiving in the security area.
? Active Directory. Microsoft CRM uses Active Directory users and its security is built upon Windows domain security. We heard complains about this tight integration. If you compare MS CRM with Siebel, for example ? you will see, that Siebel security is built on the CRM level and Siebel can be installed on Windows and Unix/Linux platforms
? Vertical Security, Roles. If you are thinking about vertical security, say assign more rights to manager, versus salesperson, this should be done on the role level. We first talk about vertical security, to give you conception of the matrix-type of security, realized in MS CRM
? Horizontal Security, Teams. At this moment (MS CRM 1.2, MS CRM 3.0 is due in September 2005) team can include users only, not other teams, however, if you share the object with the team ? you can share it with multiple teams. This is the place where collective security begins. Imagine, you have Worldwide product line ? widgets and you have several regions: Europe, Pacific, USA, Australia & New Zealand, China. In gadgets team you have product manager, who should see all the sales worldwide, also you create regional teams for European, America, Australian etc markets and then make gadgets manager as team member of all these teams
? Secured Reporting. When you, as European market manager run report on the gadgets sales ? you see only records in your security realm. This statement is true even if you have customization, done in MS CRM SDK: C# or VB.Net.
? Presentation Level. If you use MS CRM Web or Outlook clients ? these are just two types of presentation level clients. Microsoft CRM schema sits in MS SQL server database, so if you deploy MS CRM SDK to modify/customize your CRM ? both presentation clients will get the custom interface
? Messaging. Microsoft CRM deploys MS Exchange. However you can improve MS CRM Exchange connector to catch emails by addresser email or domain, also you can deploy Lotus Notes Domino as email server ? check with Alba Spectrum Technologies
? Integration with MS Great Plains. Microsoft CRM integrates with GP customers, SOP Orders & Invoices. You can have custom integration, by calling Great Plains objects (customer annual sales info, employee's payroll summary, etc.)
Good luck and you can always seek our help in customization, implementation, integration and support. Call us: 1-866-528-0577 or 1-630-961-5918, help@albaspectrum.com
Andrew Karasev is Chief Technology Officer in Alba Spectrum Technologies ? USA nationwide Great Plains, Microsoft CRM customization company, serving Chicago, California, Arizona, Texas, Florida, Georgia, New York, Australia, UK, Canada, Continental Europe, Russia and having locations in multiple states and internationally ( http://www.albaspectrum.com ), he is Dexterity, SQL, C#.Net, Crystal Reports and Microsoft CRM SDK developer
same day cleaning service Des Plaines ..Microsoft Great Plains is main accounting / ERP application... Read More
While Adobe is the most known maker of PDF tools,... Read More
In today's business world it's all but impossible to escape... Read More
MS CRM is very close to document workflow automation, including... Read More
Microsoft CRM is new player on the CRM software... Read More
Simply put, fleet maintenance allows companies to monitor and maintain... Read More
Microsoft CRM has built-in conversion tool, however you should probably... Read More
What is RAID RECOVERY?RAID stands for Redundant Array of Inexpensive... Read More
This article is the fourth of a series of articles... Read More
Now is the time to look at an alternative to... Read More
When you need a phone number, you do a quick... Read More
Before September 1995, Microsoft Windows was an MS-DOS program. DOS... Read More
The intentions of this short tutorial are not to teach... Read More
User interfaces and accessibility are some of the most important... Read More
Our company, Novaprof Inc., developed unique software - DB Integration.... Read More
1. What determines the software price? Is it Per Seat... Read More
Spyware, what it is and what it does. Basically, spyware... Read More
With this small article we are continuing Microsoft Business Solutions... Read More
Microsoft Business Solutions Great Plains version 8.5, 8.0, 7.5, Great... Read More
Microsoft Business Solutions Great Plains has full-featured manufacturing set of... Read More
Ad-Aware and Spybot are probably the two most well known... Read More
This article is for advanced Microsoft CRM SDK C# developers.... Read More
Are you lost in the mess of documents that get... Read More
Table of Contents1) Introduction 2) Related Work 3) Framework 4)... Read More
When making a decision to buy any piece of software... Read More
home cleaning services Mundelein ..If you've been using MySQL database to store your important... Read More
While several preventive maintenance software manufacturers offer free trials for... Read More
The Windows Indexing Service provides you with the ability to... Read More
Let's say that you have a software project that's under... Read More
While Adobe is the most known maker of PDF tools,... Read More
Software development is a risky business.Many software developers are barely... Read More
Trying to figure out a stream in banning one email... Read More
While Ukraine is becoming a new popular IT outsourcing destination,... Read More
When it comes to running an office, the SOHO entrepreneur... Read More
Microsoft Word is one of the most popular office applications... Read More
There are certain pluses and minuses in both cases and... Read More
At the end of XX century, in the late 1990th... Read More
This article is for advanced Microsoft CRM SDK C# developers.... Read More
So, you've bought a new Macintosh, and now you may... Read More
This short paper will expand on two key reasons to... Read More
Do you want to get quality software at a reasonable... Read More
Stop the Runaway MouseWhat's the "runaway mouse?" You've seen it...you... Read More
People often ask me: What image file formats will Photoshop... Read More
Words we choose to describe things and phenomena often show... Read More
Microsoft Business Solutions CRM is present several years on the... Read More
What is Interactive Mapping?Interactive mapping is a visual display medium... Read More
Microsoft Business Solutions Great Plains as new ERP for multinational... Read More
Microsoft CRM is new player on the CRM software... Read More
Having from five to ten and more favorite screensavers is... Read More
Each Industry and market niche has business specific and unique... Read More
Software |