We all agree Strategic Planning is a critical part of a company's success. All too often, however, strategic plans stall before they ever make it to execution - or they gradually lose momentum. The organization is then left in a vulnerable and uncomfortable position of continuing to go about its business with good intentions but no focused direction or aligned action. Move intention into action using this three step remedy.
Step 1. Accountability - Get a grip on Results
Get a grip on results by having each member clearly articulate the end results rather than just activities. We use an Accountability Agreement to accomplish this (see www.AlignOnline.com). An Accountability Agreement defines the business outcomes an individual is promising to deliver, and outlines the resources and support that he or she needs from others in order to deliver these results. An Accountability Agreement is broken down into seven areas:
Business Focus Statement - Understand your company and your role within it.
No employee should sit on the sidelines as a casual observer of an organization's success. This area focuses on the business of the company and the unique value each member brings to the organization. In short, why does the job exist and what do you bring to the table? This is then related to the role each person plays in the execution of the strategic plan.
Operational Accountabilities - Outline the end results you are accountable for achieving.
The strategic plan serves as a template to outline who is accountable for bringing about various end results of the strategic plan. Focusing Accountability for various parts of the strategic plan that the individual can significantly influence and achieve is the key to clearly articulating who is accountable for producing specific end-results.
Leadership Accountabilities - Set the tone and culture.
Integrating the leadership style into your strategic plan sets a tone throughout the organization. Leaders successfully execute the plan by focusing on the people side of their role and how they expect people to work together. Leadership accountabilities set the tone for the leadership style, and introduces the notion that "leaders model the way".
Goals- Your road markers.
Goals are specific milestones that are derived directly from your accountabilities. Goals can be described as SMART: Specific, Measurable, Attainable, Realistic and Time Based.
Support Requirements- Identify the support and resources you need.
Success in organizations demands a significant level of teamwork and reciprocity. The individual is accountable for achieving end results in a context of mutual support. No one gets anything done alone. The alignment meeting described below creates a conversation where this interdependence is made visible and negotiated.
Sustainment Plan- Plan to keep it alive.
This describes how to keep accountabilities up-to-date and focused on business results as circumstances change. As things change, agreements must be adapted, renewed and revitalized.
Positive Consequences
A job is a business bargain between an individual and an organization. To get beyond the parent/child or master/servant relationship, effective individuals bargain for what they want, and can realistically expect, through a fair and reasonable exchange.
Step 2: Alignment- Align like a laser
When all members of a workgroup have completed their individual Accountability Agreements as described above, hold an alignment meeting. This process makes difficult issues discussable. Gaps and overlaps in individual accountabilities and goals are resolved and interdependencies and mutual support is agreed upon. At the end of an alignment meeting you can revise Accountability Agreements and realign on a regular basis as circumstances change or memories of agreements fade.
Gaining traction for your strategic plan ideally begins with your senior management team. Once you've identified who's accountable, made commitments and aligned this senior group, you can then cascade it down a level at a time. The process of cascading continues until all employees understand what results they are expected to produce and how they are aligned interdependently with the rest of the company.
Step 3: Achievement Individuals usually experience immediate value from the clarity of their business bargain provided by this process. The Alignment of individuals who know what is expected of them and who know what they want in return creates a powerful force for corporate success.
About the Accountability/Alignment Process:
The process we've outlined above has been consistently successful with our clients. We've made this process available to the public through our books Accountability: getting a grip on results, and Aligned like a laser, and have recently made our online tool (AlignOnline) available to organizations and consultants who wish to use it in their consulting practice. Visit us at www.alignonline.com for more articles on Strategic Planning, Accountability, and Alignment and information on our books and online Accountability tool.
Shaun Murphy, Ph.D. and Bruce Klatt, M.A. are senior partners in Murphy Klatt Consulting and authors of Aligned Like a Laser (2004) and Accountability: Getting a Grip on Results (1997). They are internationally recognized experts in the field of Organizational Effectiveness whose books have sold over 100,000 copies internationally.
For more information please go to www.alignonline.com or try their online Accountability Alignment tool at www.alignonline.com
efficient cleaning crew Northbrook ..Conventional wisdom has it that there are only three ways... Read More
If you own the mid-size business and actively work in... Read More
Strategic planning and consulting is the strategy roadmap to manage... Read More
Making money doesn't make your reputation... your reputation makes you... Read More
In this small article we'll concentrate on farmers associations and... Read More
One of the most powerful driving forces in human nature... Read More
Every decade we seem to come up with a buzz-word... Read More
We all know that nothing runs without a plan, and... Read More
Entrepreneurs often give little if any consideration to their computer... Read More
A survey released by the American Institute of Certified Public... Read More
The decision to sell, or not to sell your business... Read More
Microsoft Great Plains fits horizontal markets clientele and in case... Read More
Business plan financial projections seem daunting because they are so... Read More
If you own a mobile car wash business or auto... Read More
Do you work in or own a business that's affected... Read More
Many movies have been made about the tragic story of... Read More
One of the most important initiatives in the domain of... Read More
We have been spending many hours surveying the market for... Read More
Microsoft Great Plains fits multiple services market niche and healthcare... Read More
Writing a business plan can be tricky when all the... Read More
Some analysts credit [Larry] Ellison with anticipating the consolidation in... Read More
Remember reading "Alice in Wonderland?"She asks the Cheshire Cat, "which... Read More
When someone mentions business planning we have been conditioned to... Read More
As fast as you can say business disaster, your business... Read More
This week I coached a wonderfully lovely woman I'll call... Read More
cleaning lady near Wilmette ..Storytelling and writing a business plan actually go hand in... Read More
Business planning is widely acknowledged as one of the keys... Read More
There are no "rules of thumb" in the pursuit of... Read More
How important is a vision statement to your company or... Read More
Here is an abstract thought on studying nature and the... Read More
Many of us are discouraged by the networking events that... Read More
There is a story, about a business owner who wasn't... Read More
Running a business, whether it be an offline multi-billion dollar... Read More
If you are in the parking business and own or... Read More
Much of what we heard in the mass media about... Read More
A strategic alliance is when two or more businesses join... Read More
A piano tuner recently moved to Buffalo, NY, and would... Read More
"I don't need a business plan."Neither did Alice in Wonderland."Would... Read More
So you've decided to write your own business plan because... Read More
The time when a website was just a simple set... Read More
To Grow (Catapult) Your Business That's Why.When it's in your... Read More
How often does your company make a quantum leap forward?... Read More
Microsoft Great Plains, former Great Plains Dynamics is excellent fit... Read More
In 1997, David Steele was making the transition from a... Read More
Q: A key investor in my business has suggested that... Read More
( * - the word 'product' can be substituted to... Read More
Growing your own small business can be one of the... Read More
A recent conversation started with a typical question, "How's business?"... Read More
Strategic planning is vital while starting a new business or... Read More
Please take a moment before you read any further and... Read More
Strategic Planning |