If ever there were an industry where we want zero defects, it's healthcare. Patients, medical professionals, and healthcare administrators all want mistakes eliminated and quality and efficiency improved. Although most industries have undergone some type of data-supported, systematic, quality-improvement process, healthcare still has not. Medical and technological advances continue to outpace process and education adjustments. Demand and expectations for medical care are increasing. Inefficiency also leads to(causes, brings about, etc.) overcrowded emergency rooms, customer complaints, and lost revenues.
Six Sigma allows a healthcare organization to break through the status quo and achieve real process improvement. Although Six Sigma has its roots in manufacturing, it works just as effectively in a service industry such as healthcare. Healthcare organizations face unique challenges and it's no secret that they have a harder time applying quality improvement methods. Six Sigma's comprehensive approach means that its methodology can be successful in healthcare organizations with quick results.
In a healthcare organization, the critical factors in quality and efficiency are flow of information and interaction between people. Transforming the process of this flow yields quality results. Six Sigma achieves documented bottom-line strategic business results by initiating an organization-wide culture shift. Until a process focus?rather than a task focus?is developed, the scope and endurance of improvements will be limited. Analyzing and modifying human performance in these environments is complex, but Six Sigma provides the tools and methodology required to achieve significant long-term improvements.
The Six Sigma process is a large step toward creating a learning organization through its well-defined road maps and management structure. Six Sigma defines a vision for the future of the healthcare organization, and then it identifies specific goals and establishes quantitative measures to turn that vision into reality. A formal plan is established to identify the overall program goals and timeline that outline the move from current performance levels to Six Sigma performance levels, with tangible, short-term goals in between. Specific Six Sigma projects are identified and goals defined and tied to a tangible organizational performance measure. A wealth of possible Six Sigma projects within healthcare includes, for example, information flow, surgical site procedures, patient handling, and patient charge items. Any process in healthcare is a candidate for a Six Sigma project.
To successfully implement a Six Sigma program requires long-term vision, commitment, leadership, management, and training. What makes Six Sigma successful is well-chosen training and a commitment from the top that is communicated to all levels of the organization. Financially, the first set of projects usually justifies the entire cost of Six Sigma training. Focusing the Six Sigma tools on virtually any properly scoped project will drive savings to the bottom line and achieve breakthrough change in the healthcare organization.
Experienced healthcare quality management should learn the language of Six Sigma and help integrate new methods into the Six Sigma process to improve effectiveness. Six Sigma is a proven approach to reduce defects and waste, thus saving money. Six Sigma will help healthcare organizations just as it has industrial, service, retail, and financial organizations.
Peter Peterka is the Principal six sigma consultant in practice areas of DMAIC and DFSS. Peter has over 15 years experience in including implementation of six sigma consultant with a variety of organizations. For additional information please contact Peter Peterka at six sigma consultant us.
monthly home cleaning Buffalo Grove ..What do Mark Victor Hansen, Robert Allen, Anthony Robbins, Andrew... Read More
If you've ever listened to Warren Buffett talk about investing,... Read More
A strategic alliance is when two or more businesses join... Read More
All investors greatly desire and are motivated by a clear... Read More
A menu is the foundation of any restaurant; Guests will... Read More
In 1997, David Steele was making the transition from a... Read More
With a heightened awareness of opportunity, ideas can often be... Read More
It is always said "If you Fail to Plan, you... Read More
Human beings are rational agents. Rationality endorses one to take... Read More
A well known, national chain of restaurants discovered that certain... Read More
In today's rapidly changing and highly competitive markets, many privately... Read More
Some analysts credit [Larry] Ellison with anticipating the consolidation in... Read More
If you own a pressure washing business one of the... Read More
The foundation of any business transaction is the promise of... Read More
If ever there were an industry where we want zero... Read More
A business plan precisely defines your business, identifies your goals,... Read More
Growth through acquisition should not be considered an option reserved... Read More
Whether you are seeking capital for your company or are... Read More
"Did you hear what your competitor is doing?" This question... Read More
American Eagle Outfitters and Wet Seal Stores have issued statements... Read More
Scenario OneDuring a recent presentation, a business owner was given... Read More
Strategic planning is vital while starting a new business or... Read More
Business planning is widely acknowledged as one of the keys... Read More
Many of us are discouraged by the networking events that... Read More
If you are looking for a partner, funding, angle investor... Read More
scheduled maid service Mundelein ..Strategic planning and consulting is the strategy roadmap to manage... Read More
If you own a mobile car wash business or auto... Read More
More than $117 billion passed hands from Internet shoppers to... Read More
There's nothing automatic about corporate growth, particularly in the information... Read More
So you've decided to write your own business plan because... Read More
The goal of almost every business owner is to generate... Read More
Strategic planning is vital while starting a new business or... Read More
The boom of the dot-com era in 1999 brought the... Read More
Can you imagine going on a road trip without knowing... Read More
Many of us are discouraged by the networking events that... Read More
People often ask "What makes a good business plan? Or,... Read More
There is a story, about a business owner who wasn't... Read More
One of the key challenges for any business is to... Read More
It's easy to lose sight of what needs to be... Read More
When looking at Akron carefully one cannot help but notice... Read More
If you've ever listened to Warren Buffett talk about investing,... Read More
We all know that nothing runs without a plan, and... Read More
Scenario OneDuring a recent presentation, a business owner was given... Read More
"Bozo" ? A clown with a forlorn look, always finding... Read More
Mobile auto detailing equipment becomes very inexpensive around March each... Read More
American Eagle Outfitters and Wet Seal Stores have issued statements... Read More
These may sound like no brainers, but you'd be surprised.... Read More
Writing a business plan is no easy task, sure you... Read More
Businesses tend to avoid doing their annual business plan thinking... Read More
Writing a business plan is an essential part of the... Read More
Strategic Planning |