Feedback - Confirming the Good News

The feedback I'm talking about here isn't some sort of formalised appraisal that takes place with your team members every month, or every six months or once a year. This feedback happens continually and it happens when you see or hear something you want to give feedback on. The trick is - keep it simple.

If you see or hear something you do like - you tell the team member about it. If you see or hear something you don't like or feel could be done better - you tell the team member about it and you coach them.

Confirming Feedback is about giving the good news. It's about confirming to your team member that you approve of whatever it is you've seen them do or heard them say. It's a compliment or a thank you.

It also seems to be something that some managers have great difficulty with. They take the attitude that - "why tell people that you're pleased with them when they're only doing what they're paid to do in the first place."

A great deal of this attitude stems from managers believing they having to be big and tough and macho. And managers don't do all that touchy-feely stuff, saying thank you is for wimps.

If you still feel a bit like that, think for a moment how you felt if a manager ever gave you a genuine compliment or a thank you for a job well done. I bet you felt pretty good and probably motivated to do even better. I'm also sure you didn't think your boss was a big softy or that he lacked courage; probably the opposite.

Successful managers realise that almost everyone reacts positively to Confirming Feedback. They feel better about themselves and they feel motivated to repeat the behaviour. There is a saying that says - "You get more of what you reward."

Michael LeBoeuf tells this fable in his book 'The Greatest Management Principle in the World.' -

A man went fishing one day. He looked over the side of his boat and saw a snake with a frog in its mouth. Feeling sorry for the frog, he reached down, gently took the frog from the snake and set the frog free. But then he felt sorry for the snake. He looked around the boat, but he had no food. All he had was a bottle of whisky; so he opened the bottle and gave the snake a few shots. The snake want off happy, the frog was happy and the man was happy to have performed such a good deed. He thought everything was fine until about ten minutes passed and he heard something knock against the side of the boat. With stunned disbelief, the fisherman looked down and saw the snake was back with two frogs!

So if you tell one of your team that you like the way they have completed some aspect of their work, then you'll find that they continue to do that work in the same way or probably even better.

However, your feedback must be genuine.

Sometimes on a seminar, I ask the group - "Who likes receiving compliments?" Often only a minority will put up their hand. I then ask them - "Who likes receiving a genuine compliment?" This time almost everyone puts up their hand. People often feel that a compliment isn't really meant and they sometimes feel a bit patronised. That's why it's important that your Confirming Feedback is genuine and it

sounds genuine. Don't say it if you don't mean it!

Sam Walton the founder of Wal-Mart once said - "Nothing else can substitute for a few well chosen, well timed, sincere words of praise. They're absolutely free and worth a fortune."

Confirming Feedback is worth a fortune to you in terms of motivating your team and achieving your goals and targets.

Discover how you can generate more business by motivating your team! Alan Fairweather is the author of "How to get More Sales by Motivating Your Team" This book is packed with practical things you can do to get the best out of your people . Click here now http://www.howtogetmoresales.com

http://www.howtogetmoresales.com

top rated cleaning service Lake Forest ..
In The News:

NASA's Perseverance rover discovers shiny metallic rock on Mars that could be a meteorite from an ancient asteroid, containing high levels of iron and nickel.
Holiday scams spike during Black Friday and Cyber Monday as criminals exploit your leaked personal data. Learn how to protect yourself from fake stores and phishing.
Commerce Department proposes TP-Link router ban over Chinese security risks. Learn how this potential prohibition could affect your home network and devices.
Hyundai AutoEver America suffered a data breach affecting 2,000 current and former employees, exposing names, Social Security numbers and driver's license information.
Washington court rules automated license plate reader images are public records, even when stored by vendors like Flock Safety, setting precedent for transparency.
Fake airline texts claiming flight cancellations are targeting travelers with convincing scams. Learn how cybercriminals steal personal data and credit card info.
Discover how iOS 26's new Adaptive Power feature automatically extends iPhone battery life by learning your usage patterns and adjusting performance intelligently.
New TikTok malware campaign tricks users into running PowerShell commands that download Aura Stealer, which steals credentials and authentication tokens.
Gaia Family offers fixed upfront pricing for IVF cycles with unlimited embryo transfers and financial protection, partnering with over 100 U.S. fertility clinics.
The Jetsons Act aims to position Pennsylvania as a leader in advanced air mobility by establishing regulations for hybrid ground-air vehicles.
Fake Geek Squad invoice emails are targeting users with convincing charges and urgent phone numbers to steal personal information and money.
Fox News Digital's artificial intelligence newsletter digs into a robot in Russia that faceplanted, George Clooney's alarm and OpenAI's rivalry with the New York Times.
Major data breach at Conduent exposes personal information of 10+ million people. Government contractor hit by cyberattack affecting Medicaid, child support systems.
Texas startup Janta Power raises $5.5M for innovative vertical solar towers that generate 50% more energy than traditional panels while using just one-third the land.
NASA's twin ESCAPADE spacecraft launched aboard Blue Origin's New Glenn rocket Thursday afternoon from Cape Canaveral, beginning their journey to Mars with arrival expected in 2027.
Learn how to set email reminders on iPhone and Android so you never forget to reply again. Simple built-in features help you stay organized and on top of messages.
Discover how Apple's passkeys revolutionize Mac security by replacing vulnerable passwords with biometric authentication and encryption for ultimate protection.
New survey reveals 78% of parents fear AI scams targeting their kids, yet nearly half haven't discussed these threats. Learn why this dangerous gap exists.
Chrome now autofills passport and driver's license info automatically. Google's latest browser update adds official document support with encryption and user control.
Scammers impersonate Department of Veterans Affairs employees claiming veterans owe money, but real VA communications only direct to VA.gov or official channels.
The AltoVolo Sigma hybrid-electric aircraft flies 500 miles at 220 mph while operating 80% quieter than helicopters, featuring safety systems and compact design.
Google search scam alert: fake customer service numbers can give scammers remote control of your phone. Learn how to spot these traps and protect yourself.
Electric vehicles overtake gas cars in total CO2 savings after just two years of driving, with emissions benefits growing over time as power grids get cleaner.
Louvre Museum reportedly used "Louvre" as password for surveillance system during $100M jewel heist. Learn how weak passwords put even famous institutions at risk.
Bipartisan AI jobs bill from Sens. Hawley and Warner would require companies to report AI-related layoffs and hiring to Department of Labor quarterly.

Hand Out Warm Glows

Do you remember how you felt after your last interaction... Read More

Proactive High Performance Teamwork

Proactive High Performance Teamwork is made up of nine proactive... Read More

The Team Process

We live in very progressive times, one only has to... Read More

Why Is Teamwork Training Important?

"When teamwork kicks in, nobody can beat you." Don Shula,... Read More

Boost Your Success With An R&D Team

One of the best ways to ensure that your planning... Read More

Build a Great Team - Ten Easy Ways to Start!

It's all about focusing on where the best value in... Read More

The 5 Bes of Motivation

It's not true in every organization, but it is true... Read More

Staying Informed Key For Your Team

We exist in such a rapidly-changing environment. Technology is moving... Read More

Grow Your Staff into a Team of Creative Problem Solvers

As a manager, your employees will come to you with... Read More

Outdoor Team Development ? Harmless Fun or Serious Learning?

The Sales Director had organised a great conference; the venue... Read More

Your Administration Team - Look After Them

In most organisations the administration/support team, although they can be... Read More

Getting Team Discussions Moving in The Right Direction

Group discussions are where much of the creative work of... Read More

Team Building Seminars: Why New Teams Struggle

With over 25 years of research and experience, we have... Read More

Putting the I in Team

This sports cliche is a memorable phrase that reminds people... Read More

Dealing with Difficult People: Ten Ways to Improve Your Communications Success

Have you noticed that some people seem to stop listening... Read More

How To Encourage Ideas From Your Team At Meetings

You're at a meeting with key staff. You want some... Read More

Safety First - Five Reasons to Hold a Routine Safety Meeting

Workplace safety is important to all businesses for ethical, legal... Read More

Motivation - The Benefits of Spending Time with Your Team

Benefit 1 - You get to understand them betterAlmost everyone... Read More

Teams

For companies to be competitive, decisions have to be made... Read More

Communication between franchisees in a franchise system

If you own a franchise you would be wise to... Read More

Team Building Part 2: Honesty is the Key!

The second in a series of 2 articles giving a... Read More

Virtual Team Work

At a time when many companies are scaling down their... Read More

Business Team Building Strategy In The Jungle

"Tak kenak! Tak kenak!" "Adak Orang sanak!????"The quiet jungle has... Read More

Employee and Coworkers Gifts

Giving gifts to your co-workers or your employees can be... Read More

7 Key Dimensions of High Performance Teams

7 Key Dimensions of High Performance Teams We can always... Read More

insured cleaning company Morton Grove ..