Internal business structures have been radically transformed over the past few decades. Changes in areas such as communication and transportation technology and shifts towards global interdependency have resulted in companies becoming increasingly international and therefore intercultural.
In addition, the need to 'go global' and to cut outgoings is demanding that companies combine protecting international interests whilst keeping down staff numbers. The solution in most cases has been the forming of intercultural teams.
As with all businesses, success depends upon effective cooperation and communication within teams. The intercultural dimension of today's teams however brings with it new challenges. Successful team building not only involves the traditional needs to harmonise personalities but also languages, cultures, ways of thinking, behaviours and motivations.
Intercultural teams have an inherent disadvantage. Cultural differences can lead to communication problems, unpredictability, low team cohesion, mistrust, stress and eventually poor results. However, intercultural teams can in fact be very positive entities. The combination of different perspectives, views and opinions can lead to an enhanced quality of analysis and decision making while team members develop new skills in global awareness and intercultural communication.
In reality this best case scenario is seldom witnessed. More often than not, intercultural teams do not fulfil their potential. The root cause for this is that when intercultural teams are formed, people with different frameworks of understanding are brought together and expected to naturally gel. Without a common framework of understanding, for example in matters such as status, decision making, communication etiquette, this is very difficult and thus necessitates outside help to commix the team.
Intercultural or cross cultural training is one method of helping to blend a team together. Through analysis of the cultures involved in a team, their particular approaches to communication and business and how the team interacts, intercultural team builders are able to find, suggest and use common ground to assist team members in building harmonious relationships.
Intercultural training sessions look at helping a team to realise their differences and similarities in areas such as status, hierarchy, decision making, conflict resolution, showing emotion and relationship building. These are then used to create mutually agreed upon structures of communication and interaction. From this basis, teams are then tutored how to recognise future communication difficulties and their cultural roots, empowering the team to become more self reliant. The end result is a more cohesive and productive team.
In conclusion, for intercultural teams to succeed, managers and HR personnel need to be attuned to the need for intercultural training to help cultivate harmonious relationships. Companies must be supportive, proactive and innovative if they wish to reap the potential benefits intercultural teams can offer. This goes beyond financing and creating technological links to bring together intercultural teams at surface level and going back to basics by fostering better interpersonal communication. If international businesses are to grow and prosper in this ever contracting world, intercultural synergy must be a priority.
Neil Payne is Managing Director of Kwintessential Ltd. For more information please visit http://www.kwintessential.co.uk/cross-cultural/training.html
Wood Dale Chicago prom limo .. Lockport Chicago limo O’HareIf you own a franchise you would be wise to... Read More
Picture yourself entering a corporate meeting, team meeting, or business... Read More
Most believe that leadership is an innate quality that some... Read More
The world of work has changed. It used to be... Read More
Team Building Question:Our office has recently learned that about 20... Read More
CREATE A MOTIVATIONAL CLIMATE: Create a climate where others find... Read More
When was your last team celebration? Have you been way... Read More
When leaders, consultants and managers require ideas, they automatically tend... Read More
People who lead the best teams realise early on that... Read More
As a freelance writer myself, I know how important it... Read More
Too often teams aren't assembled. They just happen. A project... Read More
"Tak kenak! Tak kenak!" "Adak Orang sanak!????"The quiet jungle has... Read More
Companies often have incentives for reps, but sometimes that isn't... Read More
TEAM LEADERS WORKSHOPAlice asked Cheshire cat "which road should I... Read More
Too many techies get a bad rap for lacking teamwork... Read More
Any x by y matrix plan has one big risk...... Read More
12 Tips and Reminders for Team Members To Enjoy Their... Read More
If asked to look at your work calendar for the... Read More
In the constantly changing world of Call Centers, asking agents... Read More
As I work with clients to strengthen their teams and... Read More
A Successful Team is built around mateship, around respect for... Read More
What's the Secret Ingredient That Turns Groups into Teams? Working... Read More
One of the greatest challenges a coaching manager has is... Read More
The very effective tool of keeping a journal can be... Read More
At a time when many companies are scaling down their... Read More
Antigo wedding limo ..A lot of effort has been carried out in the... Read More
"Tak kenak! Tak kenak!" "Adak Orang sanak!????"The quiet jungle has... Read More
I declared a Communications Major two years into school, after... Read More
It's a great sunny day so it's time to get... Read More
True or false? Teams that practice good teamwork contribute to... Read More
When leaders, consultants and managers require ideas, they automatically tend... Read More
We all know someone who just drives us batty. Perhaps... Read More
Teams don't have to be aligned with the goals of... Read More
The Dance of ConflictWhen faced with the prospect of meeting... Read More
The feedback I'm talking about here isn't some sort of... Read More
Presenteeism is alive and 'not well' in many businesses today.... Read More
One of the most memorable quotes that I heard from... Read More
1. Humor reduces stress levels and stress is the number... Read More
Recently my fourteen-year old son Matt dressed up as Santa... Read More
Managing a small business continues to become more challenging. However,... Read More
The grand purpose of coaching is to help your managers,... Read More
With over 25 years of research and experience, we have... Read More
If you own a franchise you would be wise to... Read More
A tight knit team is a group of competent individuals... Read More
Any x by y matrix plan has one big risk...... Read More
Most managers simply herd some people in a room with... Read More
Do you remember how you felt after your last interaction... Read More
Someone once said - "Feedback is the breakfast of champions."... Read More
In days past, loyalty was a given. The worker in... Read More
We live in very progressive times, one only has to... Read More
Team Building |