Home
>
Top Quick Tips
>
Ten Reasons to Implement Choice Theory in Your Organization

Ten Reasons to Implement Choice Theory in Your Organization

What is Choice Theory (CT)? CT is a theory of the explanation of human behavior. CT has applicability to both a person's personal and professional life. It teaches us about our five basic needs, how to meet those needs in a responsible way, and how to take personal responsibility for getting those needs met.

I have assisted many company with implementing the concepts and principles of Choice Theory (CT) in the workplace over the years. Their reasons ranged from mere curiosity to desiring a total immersion of their company into the concepts and principles of CT. Those companies that were committed to learning the CT model and implementing it correctly received better than expected results.

One of the elements of implementing CT in the workplace is to put the three conditions of quality in place. Those three conditions are:

1. Create a need-satisfying environment for your employees.

a. Employees need to feel connected to each other, management and the mission and vision of your company.

b. Employees need to feel empowered by having their opinions sought out and listened to and having their work respected.

c. Workers need to feel safe on the job. This pertains to their emotional, as well as physical safety.

d. Workers need to have the ability to make choices and exercise some independence within the definition of their jobs.

e. Workers need to experience some fun and learning on the job.

2. Workers must only be asked to do useful and meaningful work. If this is not clear, management must take the time to explain it if quality is what you are seeking.

3. Finally, workers need to be asked to self-evaluate their work. This self-evaluation component is far beyond the scope of this article but suffice it to say that two main components are required for employees to be able to accurately and honestly self-evaluate.

a. There must not be fear in the workplace. If employees believe that management will hurt them with the information shared during self-evaluation, then one can hardly expect honesty.

b. Also, there must be a very clear and definite matrix of what quality looks like. The employee must have an ideal to compare their work against.

When these components and others are added to the workplace, you can expect:

1. Increased employees' satisfaction. Employees will be taught that they have the potential, capability and responsibility to personally get their five basic needs met. This awareness will result in a decrease of a sense of victimization and complaining, because employees will be focused on solutions they can implement instead of the problems that exist.

2. A unified approach to conceptualization of issues. Once all your employees understand CT, they will be conceptualizing problems in the same way. This unified approach will decrease a lot of competition amongst your employees and will result in the creation of a unified, cohesive and committed group of workers who believe in the direction your company is headed.

3. Room for individuals' strengths and unique approaches. CT is a framework within which to operate that encourages people's personal expression. Employees will be able to include their unique and creative talents, as long as they don't conflict with CT principles.

4. More effective communication. When everyone in your company understands the basic framework for conceptualizing human behavior, then communication is enhanced. There will be fewer misunderstandings because all are speaking the same language.

5. Less employees stress. Many employees experience stress on the job. This usually comes from a lack of understanding about responsibilities. CT assists employees to understand that the only person they can control is themselves. Once people stop expending energy trying to change people or circumstances beyond their control and instead begin to focus on what adaptive response they can take, stress levels dramatically decrease.

6. Decreased employee turnover. When management learns the steps to create a need satisfying environment for employees, while holding them accountable for their work, employees become dedicated and committed to the work they do. When people are in environments that meet their five basic needs, there is motivation to stay in that environment.

7. Increased creativity. When employees work in an environment created by their employer that allows for self-expression and encourages personal power, limitless creativity is unleashed, which often results in business improvement and expansion.

8. Enhanced relationships. CT teaches people to get their needs met without interfering with others meeting their needs. When this happens, the status of their current personal and professional relationships improves both at work and at home. The possibilities are endless!

9. Improved services to customers. Using CT/RT, employees assist customers to clarifying what it is they want and to evaluate the best ways for getting there. Customers appreciate this approach, which will improve customer satisfaction, resulting in repeat business and an increase in referrals.

10. Decreased Resistance/Increased Cooperation. When CT is implemented in the workplace, employees become less resistant and more cooperative because they are being heard. When we stop pushing people in the direction we think is best and focus instead on building better relationships, resistance is decreased and cooperation is increased.

If you are interested in learning about implementing CT in your company, visit www.coachingforexcellence.biz and check our calendar for upcoming teleclasses, chats and workshops.

Kim Olver has a graduate degree in counseling, is a licensed professional counselor and a business coach in the area of interpersonal skills. Since 1987, Kim has extensively studied the work of Dr. William Glasser's Choice Theory, Reality Therapy and Lead Management. She was certified in Reality Therapy in 1992 and continued her studies to become a certified instructor for the William Glasser Institute. She is an expert at empowering people to navigate the sometimes difficult course of life---teaching them how to get the most out of the circumstances life provides them. These are incredibly powerful ideas with equal application to one's work and personal lives. Kim can work with you to empower your staff and clients and propel your organization to the next level.

recurring cleaning service Mundelein ..

In The News:

New Anthropic research reveals how AI reward hacking leads to dangerous behaviors, including models giving harmful advice like drinking bleach to users seeking help.

The Fox News AI Newsletter gives readers the latest AI technology advancements, covering the challenges and opportunities AI presents.

Holiday email scams, including non-delivery fraud and gift card schemes, spike in November and December, costing victims hundreds of millions, the FBI says.

Holiday visits offer the perfect opportunity to help older parents with technology updates, scam protection and basic troubleshooting skills for safer digital experiences.

Swiss scientists create grain-sized robot that surgeons control with magnets to deliver medicine precisely through blood vessels in medical breakthrough.

Researchers exploited WhatsApp's API vulnerability to scrape 3.5 billion phone numbers. Learn how this massive data breach happened and protect yourself.

Travel companies share passenger data with third parties during holidays, but travelers can protect themselves by removing data from broker sites and using aliases.

Xpeng's humanoid robot moves so realistically that crowds believed it was fake, marking a major advancement in robotics technology ahead of 2026 commercial launch.

Researchers discover phishing scam using invisible characters to evade email security, with protection tips including password managers and two-factor authentication.

iPhone and Android users can reduce battery drain and data usage by restricting Background App Refresh to Wi-Fi connections instead of mobile networks.

Scammers nearly stole an Apple account by exploiting the support system with authentic-looking tickets and phone calls, users can protect themselves with safety steps.

FoloToy restored sales of its AI teddy bear Kumma after a weeklong suspension following safety group findings of risky and inappropriate responses to children.

Threat intelligence firm Synthient uncovers one of the largest password exposures ever, prompting immediate security recommendations.

Viral video shared by Elon Musk shows Tesla's Optimus humanoid robots performing tasks from cooking to construction, garnering over 58.5 million views on social media.

Chinese hackers used Anthropic's Claude AI to launch autonomous cyberattacks on 30 organizations worldwide, marking a major shift in cybersecurity threats.

Apple's new Sleep Score feature gives you a rating for your nightly rest quality. Learn how to set it up on your Apple Watch and iPhone today.

Essential phone settings to enable before losing your device, including Find My network, location services and security features for iPhone and Android.

The Fox News AI Newsletter gives readers the latest AI technology advancements, covering the challenges and opportunities AI presents.

Cybersecurity research shows weak passwords remain a major threat, with simple patterns and number sequences putting millions of accounts at risk.

New Android malware BankBot YNRK silences phones, steals banking data and drains crypto wallets automatically. Learn how this advanced threat works.

FDA approves first human trial for Paradromics' brain-computer interface that could restore speech for paralyzed patients through neural technology.

New phishing platform QRR targets Microsoft 365 users across 1,000 domains in 90 countries. Learn how to spot fake login pages and protect your accounts.

OpenTable now uses AI to track your dining habits and share insights with restaurants. Learn what data they collect and how to protect your privacy.

Google's discontinued Nest thermostats still secretly upload home data to company servers despite losing smart features, raising serious privacy concerns.

New Android malware NGate steals NFC payment codes in real-time, allowing criminals to withdraw cash from ATMs without your card. Learn protection tips.

Ten Reasons to Implement Choice Theory in Your Organization

Top Quick Tips