Home
>
Web Design
>
Successful Websites Don?t Set Out To Sell

Successful Websites Don?t Set Out To Sell

What are websites? Are they sales tools for vendors and service providers, or are they electronic guidance for potential customers? Put simply, are you selling or are you helping?

Your answer to this question may determine the success of your website. So think carefully?

How we define what a website is all depends on which side of the fence we're on. I suspect that most ? if not all ? vendors and service providers would say their website is a sales tool. But this is a fundamentally flawed perspective. Adopt this position, and sooner or later you'll pay for it.

To really understand what a website is for, we need to think about who the Internet serves. It's tempting to think cynically and argue that it serves commercial interests, but that's getting the cart before the horse. The Internet serves buyers and information seekers. That's what most people use it for.

What your visitors are really looking for is a website that helps them. A website that helps them buy when they want to buy. Helps them understand when they want to understand. And ? most importantly - a website that helps them decide when they want to decide.

So if you really want to build trust, credibility, authority, and site loyalty, helping visitors is the way to go. Of course, that's not to say you have to do it for free. We're all in business to make money after all. In fact, the main aim of many of your visitors will be to buy something. But it's important that you focus on them, not on you. For example, your visitors don't want to know what you have to sell. They want to know what they can choose to buy. If your primary focus is sales, your visitors will pick up on it.

To generate revenue from our websites ? either directly or indirectly ? we need to build them to help our readers. Don't start by asking "How can I sell?" Instead, start by asking "How can I help?" (Even "How can I help them buy?" is a step in the right direction.)

We need to build our websites from the ground up to be a form of online help. Think of your website as a cousin of the online help provided with Microsoft Office. (If you think of Microsoft's help as the slow-witted cousin, you're on the right track?)

I worked as a technical writer in the software industry for 9 years, writing and managing online help for software programs. And the key to successful online help is to always try to answer one simple question: What does the reader want to know? We knew they wanted help, but did they want reference information or how-to information? Did they want to know how to get started or how to get out of trouble?

Sure, when you're writing for a website, the subject material is different, but the question is still the same. What does your reader want to know?

Obviously, the answer to this question will be different for everyone, but there are some common questions you can ask yourself which might help you decide?

- Who is your audience?

- What time of the day are they most likely to be searching?

- Are they searching from home or their workplace?

- Are they the business owner or do they have a boss looking over their shoulder?

- Are they relaxed or in a hurry?

- Are they spending their money or someone else's?

- Are they looking for something which will make their job easier?

- Or are they looking for something which will make their job possible?

- Are they trying to solve a problem or avoid a problem?

- Are they looking for a budget solution or a 'best of breed' solution?

- Are they looking for something with all the bells and whistles or something which focuses on one thing only?

- Are they looking to buy immediately (just as soon as they know they've found what they want)?

- Are they comfortable with internet purchases?

- Are they the final decision maker or do they need to convince someone else as well?

- How much do they know already about your subject material?

- How much do they want to know?

Whether you do some real research or just make some educated guesses, it's important that you know your visitor very well. Then, and only then, can you help them. And only when you help them will you start to realize the true sales potential of your website.

Happy writing!

- How to get your customers to trust your website - http://www.divinewrite.com/trust.htm

- Web Copy ? How Much is Enough? - http://www.divinewrite.com/webcopyenough.htm

- Engage Your Customer ? Write About Benefits - http://www.divinewrite.com/benefits.htm

- Writing Benefit-Driven Web Copy - http://www.divinewrite.com/webbenefitwriting.htm

About The Author

* Glenn Murray is an seo copywriter and seo copywriter. He is a director of seo copywriter and also of copywriting studio Divine Write. He can be contacted on Sydney +612 4334 6222 or at seo copywriter. Visit http://www.divinewrite.com or http://www.publishhub.com for further details, more FREE articles, or to purchase his e-book, 'SEO Secrets'.

professional maid services Park Ridge ..

In The News:

Retailers lose $76.5 billion annually to return fraud as nearly 10% of U.S. retail returns involve fraudulent activity, with $850 billion in returns expected in 2025.

ShinyHunters claims responsibility for stealing 94GB of Pornhub user data affecting over 200 million records and demands Bitcoin ransom.

ChatGPT 2025 now connects to Apple Music, Canva, Expedia, TripAdvisor and OpenTable through built-in apps that help users create playlists, design graphics and more.

Apple releases emergency patches for two zero-day vulnerabilities actively exploited in attacks. iPhone and iPad users urged to update immediately.

DoorDash launches Zesty, an AI-powered social app that recommends restaurants through conversational search, now testing in San Francisco and New York.

Cybersecurity firm Infoblox reveals that over 90 percent of parked domains now redirect visitors to scams and malware, making simple typos extremely dangerous.

The Fox News AI Newsletter covers the latest artificial intelligence technology advancements, including the challenges and opportunities AI presents now and for the future.

GPT-5.2 is now live for all ChatGPT users with improved coding, writing and image interpretation, with Kurt Knutsson offering his review.

New iPhone replacement scam uses pressure tactics and fake carrier calls to steal devices from buyers. Criminals claim shipping errors and demand urgent returns.

Amazon Ring's new facial recognition feature sparks privacy controversy as Electronic Frontier Foundation critics argue the AI upgrade expands surveillance risks.

New Android banking trojan Sturnus steals credentials, reads encrypted messages and controls devices.

Denmark's 3D-printed student village proves automation builds 36 apartments faster than traditional methods. Skovsporet project shows housing future.

Discover Android's new Sound Notifications feature that alerts you to smoke alarms, doorbells, and baby cries even when wearing headphones.

New SantaStealer malware reportedly threatens holiday shoppers with password theft. This Christmas-themed info-stealer targets browsers and crypto wallets.

The Christmas season brings a surge in Netflix phishing scams targeting shoppers with fake emails. Stacey P received convincing scam but verified account first.

San Francisco Giants invite Jamie Grohsong to throw ceremonial first pitch at Oracle Park after he learned to play baseball with a bionic hand following an injury.

FBI warns cybercriminals are stealing family photos from social media to create fake proof of life images in virtual kidnapping scams targeting victims.

Instagram's new 'Your Algorithm' tool lets you control your Reels feed in real time. The app now gives you power to customize what videos you see.

Major Marquis fintech breach exposes 400,000-plus Americans' data through unpatched SonicWall vulnerability, with Texas hardest hit at 354,000 affected.

Free up iPhone storage fast by clearing large photos and videos from Messages app. Simple steps for iOS users to delete attachments without losing chats.

Scammers are flooding inboxes with fake tracking alerts that mimic real carriers, exploiting the holiday rush to steal logins and personal data.

The Fox News AI Newsletter brings you the latest news on AI technology advancements and the challenges and opportunities AI presents now and for the future.

Texas family reunites with missing 11-year-old cat Grayson after 103 days using Petco Love Lost's AI photo matching technology and community help.

Tired of AI customer service loops? These insider tricks help you escape "frustration AI" and get real human help when you need it most for urgent issues.

Unlock richer audio from your streaming apps with simple tweaks to volume normalization, equalizer settings, and quality preferences for cleaner sound.

Successful Websites Don?t Set Out To Sell

Web Design