Website Woes: Top Five Offenders

I see a lot of mistakes, but here are the top five offenders you need to correct to give your site a boost.

Bad Title. Look at the title for each page. The title shows in the top bar of your browser. It is also what shows when you set a favorite or bookmark a site. Plus, the title is what shows in the search engine results. So you want your page title to be a "headline" - something that will make people want to click on it.

Give every page a different title according to its content. Include your keywords or key phrases in the title. Remember, people won't want to click on your company name, unless they're looking specifically for you. Instead, they are more likely to click on key words or phrases that reflect what they're looking for.

"Me" Language. Read each page of your site from your visitor's perspective. It's an eye-opener in most cases. If you want to "see" the impact of this, print the page and using a brightly colored highlighter, go over everything that is about them. You'll be amazed at how little of the page concentrates on the benefits to them.

Visitors don't care about your mission statement - they want to know what you can do for them. They don't care where you went to school or what degrees you have - they do care about why that matters to them. Speak "benefits" not features.

To be sure you are using benefit-driven language, keep asking the question "so what?" For example:
Our site is available 24 hours a day, 7 days a week.
So what?
So that means even at 2am you can access the information and start using it immediately. It means that regardless of where you live around the world, the information is available when you are.

Repeat this process until you get down to the benefit for the visitor. Then express that on the page.

No email capture process. Make sure you have a way to capture visitors' interest in the form of their name and email address. This means you want to "sell" the benefits of subscribing to your electronic newsletter or tips. You may want to offer a free report or ebook as a "bribe". However you do it, get them to sign up. This is the single most important asset you have online - a good list of people who look forward to hearing from you. And be sure to make it easy to sign up - put a form on every page of your site.

No contact information. Contact information online serves a dual purpose. First, it shows legitimacy. Sites without contact info are "suspect" - are they really a "real" company or a fly-by-night operation?

Second, we've all had the frustrating experience of trying to get in touch with a company and not being able to find their address, telephone or fax number. Be kind to your visitors - put your contact information on every page. If you're not comfortable with giving your street address or city, at least let them know what time zone you are in. If you have an unusual URL, include that. You never know which page your visitor will print and file. You want to be sure they can contact you later.

Slow to load. Finally, be considerate of all of your visitors by keeping your page download time to a minimum. If you're used to a fast connection you may not know the pain your visitors are experiencing. Go to an older computer with a slow telephone connection and visit your site. Try to keep your information on the cutting edge and your technology 2 years behind the curve.

If you take care of these five mistakes, your visitors will be happier, your conversion rates will improve and you'll be more successful online.

Dr. Jeanette Cates is an Internet strategist who works with experts who are ready to turn their knowledge and their websites into Gold. Her reputation as a speaker and trainer has earned her the title of The Technology Tamer. Jeanette shares her news and views in onlinesuccessnews.com

disinfecting cleaning services Winnetka ..
In The News:

Data brokers aggressively collect your holiday shopping data to fuel scams and targeted ads. Learn how to delete your digital profile before 2025 starts.
Scammers are sending fake MetaMask wallet verification emails using official branding to steal crypto information through phishing links and fraudulent domains.
Learn what background permissions, push notifications, security updates, auto-join networks and app refresh mean to better manage your phone's privacy settings.
Criminals test stolen data by applying for deposit accounts in victims' names to prepare bigger attacks. Learn why banks won't share fraud details.
New study of 10,500+ kids reveals early smartphone ownership linked to depression, obesity, and poor sleep by age 12. Earlier phones mean higher risks.
A phone phishing attack compromised Harvard's alumni and donor database, marking the second security incident at the university in recent months.
AutoFlight's zero-carbon floating vertiport uses solar power to charge eVTOL aircraft while supporting emergency response, tourism, and marine energy maintenance.
A new phone return scam targets recent buyers with fake carrier calls. Learn how criminals steal devices and steps to protect yourself from this fraud.
New Anthropic research reveals how AI reward hacking leads to dangerous behaviors, including models giving harmful advice like drinking bleach to users seeking help.
The Fox News AI Newsletter gives readers the latest AI technology advancements, covering the challenges and opportunities AI presents.
Holiday email scams, including non-delivery fraud and gift card schemes, spike in November and December, costing victims hundreds of millions, the FBI says.
Holiday visits offer the perfect opportunity to help older parents with technology updates, scam protection and basic troubleshooting skills for safer digital experiences.
Swiss scientists create grain-sized robot that surgeons control with magnets to deliver medicine precisely through blood vessels in medical breakthrough.
Researchers exploited WhatsApp's API vulnerability to scrape 3.5 billion phone numbers. Learn how this massive data breach happened and protect yourself.
Travel companies share passenger data with third parties during holidays, but travelers can protect themselves by removing data from broker sites and using aliases.
Xpeng's humanoid robot moves so realistically that crowds believed it was fake, marking a major advancement in robotics technology ahead of 2026 commercial launch.
Researchers discover phishing scam using invisible characters to evade email security, with protection tips including password managers and two-factor authentication.
iPhone and Android users can reduce battery drain and data usage by restricting Background App Refresh to Wi-Fi connections instead of mobile networks.
Scammers nearly stole an Apple account by exploiting the support system with authentic-looking tickets and phone calls, users can protect themselves with safety steps.
FoloToy restored sales of its AI teddy bear Kumma after a weeklong suspension following safety group findings of risky and inappropriate responses to children.
Threat intelligence firm Synthient uncovers one of the largest password exposures ever, prompting immediate security recommendations.
Viral video shared by Elon Musk shows Tesla's Optimus humanoid robots performing tasks from cooking to construction, garnering over 58.5 million views on social media.
Chinese hackers used Anthropic's Claude AI to launch autonomous cyberattacks on 30 organizations worldwide, marking a major shift in cybersecurity threats.
Apple's new Sleep Score feature gives you a rating for your nightly rest quality. Learn how to set it up on your Apple Watch and iPhone today.
Essential phone settings to enable before losing your device, including Find My network, location services and security features for iPhone and Android.

Your Site Map: Spider Food or Just A Light Snack?

Mechanical spiders have to eat. In fact, they usually have... Read More

My Top Ten List Of Extremely Annoying Web Page Design Elements!

Easy navigation and usability are one of the most important... Read More

Having A User Friendly Website

Let's look at what your user wants to see at... Read More

Secrets to Using Color on Your Website and Common Pitfalls to Avoid

Colors have long been known to have psychological affects on... Read More

404 Error - The Page Cannot be Found

A "404 Error" happens when the web server you are... Read More

How To Improve The Professional Look And Feel Of Your Website

Projecting a professional image is paramount to your website's success.... Read More

Website Design: 10 Smart Tips To Improve Your Ad Copy

Your website design may be affecting your sales in ways... Read More

Are Web Templates Worth It?

First off, I am a designer. Now you're thinking, here's... Read More

Simple Lines and Shapes for Your Logo Design

Geometric designs come in all shapes and sizes? and lines.... Read More

Top Ten Ways to Increase Web Sales - Part 2

You have only 10 seconds to impress your potential buyer.... Read More

Has Your Design Firm Run Amuck With Your Web Site?

What's happening to good web site design? Somehow we creative... Read More

Color Scheme for Your Website?

Yes, in a world that is obsessed with makeover madness,... Read More

Bad Design Characteristics For A Website

Making a poorly designed website is one of the easiest... Read More

Eliciting Constructive Website Feedback

"It's good.""You've done a nice job.""I don't like it."At some... Read More

Make it Clear What Your Website is About

Just about every list of the "Top 10 Web Design... Read More

What to Avoid to Make Your Website Design Effective

The effective design is this one, which is maximum simplified,... Read More

Creating Quality Websites

Websites, there are literally billions of them out there in... Read More

Ten Tips For Your Web Site Home Page

1. Loading time:try to be below 20kbless number of imagesspecify... Read More

Alternative to Web Site Templates and Design Software

Before I discovered the concept of Web site templates, I... Read More

10 Ways to Sabotage Your Website Traffic and Send Visitors Packing

If you're running a website or online business, your number... Read More

Custom Web Site Design Strategies

Web site design has certainly, in the past decade, evolved... Read More

Creating the Perfect Website - A beginners Guide

Are you looking to create the perfect website? A complete... Read More

If Content is King who is Queen?

It's been said again and again, when it comes to... Read More

You Had Me At the Search Engine

You've likely heard of the movie, Jerry Maguire, with its... Read More

10 seconds is all it takes? (How to grab the attention of your audience with your web site)

FACT: 30 to 60% of visitors tend to drop off... Read More

last minute cleaning help Highland Park ..